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Relicensing React, Jest, Flow, and Immutable.js

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Next week, we are going to relicense our open source projects React, Jest, Flow, and Immutable.js under the MIT license. We're relicensing these projects because React is the foundation of a broad ecosystem of open source software for the web, and we don't want to hold back forward progress for nontechnical reasons.

This decision comes after several weeks of disappointment and uncertainty for our community. Although we still believe our BSD + Patents license provides some benefits to users of our projects, we acknowledge that we failed to decisively convince this community.

In the wake of uncertainty about our license, we know that many teams went through the process of selecting an alternative library to React. We're sorry for the churn. We don't expect to win these teams back by making this change, but we do want to leave the door open. Friendly cooperation and competition in this space pushes us all forward, and we want to participate fully.

This shift naturally raises questions about the rest of Facebook's open source projects. Many of our popular projects will keep the BSD + Patents license for now. We're evaluating those projects' licenses too, but each project is different and alternative licensing options will depend on a variety of factors.

We'll include the license updates with React 16's release next week. We've been working on React 16 for over a year, and we've completely rewritten its internals in order to unlock powerful features that will benefit everyone building user interfaces at scale. We'll share more soon about how we rewrote React, and we hope that our work will inspire developers everywhere, whether they use React or not. We're looking forward to putting this license discussion behind us and getting back to what we care about most: shipping great products.

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The Electronic Computers, Part 2: Colossus

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In 1938 the head of the British Secret Intelligence Service quietly bought up a sixty acre estate fifty miles from London. Located at the junction of railways running up from London to parts north and from Oxford in the west to Cambridge in the east, it was an ideal site for an organization that needed to be out of view, yet within easy reach of the most important centers of British knowledge and power. The estate, known as Bletchley Park, became the center of Britain’s code-breaking effort during World War II. It is perhaps the only place in the world that is famous for cryptography.

Tunny

In the summer of 1941, work was already well underway at Bletchley on cracking the famous Enigma cipher machine, used by both the German Army and Navy. If you have seen a movie about British code-breaking, it was about Enigma, but we will have little to say about it here. That’s because, shortly after the invasion of the Soviet Union, Bletchley picked up on a new kind of encrypted traffic.

It did not take long for the cryptanalysts to discern the general nature of the machine used to send this traffic, which they dubbed “Tunny.”

Unlike Engima, which required hand transcription of messages, Tunny was attached directly to a teletypewriter. The teletypewriter converted each character typed by the operator into a stream of “dots and crosses” (equivalent to Morse dots and dashes) in the standard Baudot code, with five symbols per character. This was the unencrypted message text. The Tunny machine simultaneously used twelve wheels to generate its own parallel stream of dots and crosses: the key. It then “added” the key to the message, producing the encrypted cipher text which went out over the air.  This addition was done with modulo-2 arithmetic (i.e. wrapping 2 back around to 0), reading the dot as 0 and the cross as 1:

0 + 0 = 0  
0 + 1 = 1
1 + 1 = 0

Another Tunny on the receiver’s side, with the same settings, generated the same key and added it to the cipher text to extract the original message, which was printed onto paper tape at the receiver’s teletypewriter.1

The work of understanding Tunny was made much easier by the fact that in the early months of its use, senders transmitted the wheel settings to be used before sending the message. Later the Germans issued codebooks with pre-defined wheel settings  – the sender would send only the code, which the recipient could use to look up the proper wheel setting in the book. Eventually they began changing the codebooks daily, forcing Bletchley to start all over with cracking the wheel settings for the codes each morning.

Intriguingly, the cryptanalysts also discerned the function of Tunny, based on the location of the sending and receiving stations. It connected the nerve centers of the German High Command to army and army group commanders at the various European war fronts, from occupied France to the Russian steppes. It was a seductive problem: to break into Tunny promised direct access to the intentions and capabilities of the enemy at the highest level.

Then, through a combination of German operator error, cleverness, and sheer bloody-minded determination, a young mathematician named William Tutte went well beyond these basic inferences about Tunny. Without having ever seen the machine itself, he determined its complete internal structure. He deduced the possible positions of each wheel (a different prime number for each), and exactly how the arrangement of wheels generated the key. Armed with this information, Bletchley built replica Tunnys that could be used to decode a message – once they worked out the proper wheel setting.

1024px-sz42-6-wheels-lightened
The 12 key wheels of the Lorenz SZ cipher machine, known as “Tunny” to the British

Heath Robinson

By the end of 1942, Tutte had continued his attack on Tunny, by devising a strategy for doing just that. It was based on the concept of a delta: the modulo-2 sum between one signal (dot or cross, 0 or 1) in a message stream and the next. He realized that due to a stutter in the motion of the wheels of the Tunny, there was a correlation between the delta of the cipher text and the delta of the key text2: they would tend to change together. So if you could compare cipher text against the key text generated at various wheel settings, you could compute the delta of each and count the number of matches. A match rate significantly higher than 50% would indicate a potential candidate for the real key of the message. It was a nice idea in theory, but was impossible to carry out in practice, requiring 2,400 passes through each message to test the various possible settings.

Tutte brought his problem to another mathematician, Max Newman, who oversaw a section at Bletchley, known simply as the Newmanry. Newman was at first glance an improbable figure to lead a sensitive British intelligence organization, given that his father was German-born. However he probably seemed a rather unlikely spy for Hitler, given that his family was also Jewish. So alarmed was he at the progress of Hitler’s domination of Europe that he evacuated his family to safety in New York shortly after the collapse of France in 1940, and for a time considered moving to Princeton himself.

max_newman
Max Newman

It just so happened that Newman had an idea for tackling the calculations required by Tutte’s method – by building a machine. Using machines for cryptanalysis was nothing new to Bletchley. That was, after all, how Enigma was being cracked. But Newman had a particular, electronic device in mind for the Tunny machine. He had taught at Cambridge before the war (Alan Turing had been a student of his), and knew about the electronic counters Charles Eryl Wynn-Williams had built for counting particles at the Cavendish. Here was Newman’s idea: If one could synchronize two loops of tape, spinning at high speed – one with the key and one with the enciphered message – and read each element into a processing unit that computed the deltas, an electronic counter could accumulate the results. By reading off the final count at the end of each run, one could decide if the key was a promising one or not.

It so happened that a group of engineers with suitable expertise was readily available. Among them, Wynn-Williams himself. Turing had recruited Wynn-Williams from the radar lab in Malvern, to help build a new rotor for the Enigma decoding machine that would use electronics to register the rotations. Assisting him with that and another related Enigma project were three engineers from the Post Office Research Station at Dollis Hill: William Chandler, Sidney Broadhurst, and Tommy Flowers. (Recall that the British Post Office was a high-tech operation, responsible for telegraphy and telephony, as well as paper mail). Both projects had gone bust and now the men were at loose ends. Newman scooped them up. He assigned Flowers to lead the team building the “combining unit”, which would compute the deltas and pass the result on to the counter, which was the responsibility of Wynn-Williams.

Along with the engineers to build them, Newman tasked the Women’s Royal Naval Service, or Wrens, to operate his message processing machines. While the government trusted only men with high-level, executive positions, women performed much of the operational work at Bletchley, from message transcription to setting up decoding runs. They naturally transitioned from performing clerical work themselves to the tending of the machines that automated that work. The Wrens facetiously dubbed their charge “Heath Robinson”, the British equivalent to Rube Goldberg.

030109-42
The Heath Robinson’s very similar successor, Old Robinson

Indeed, the Heath Robinson, though sound in concept, suffered from serious practical problems. Most notably, the need to keep the two tapes – cipher text and key text – in perfect sync. Any stretching or slippage in either tape would ruin an entire run. In order to minimize the risk of error, the machine processed no more than 2,000 characters per second, though the belts could have been run faster. Flowers, though he reluctantly went along with the Heath Robinson project, believed there was a better way: a machine built almost entirely from electronic components.

Colossus

Thomas Flowers had served as an engineer in the Post Office research division since 1930, where he was initially set the problem of investigating mis-dialed and failed connections in the new automatic exchanges. This led him to ruminate on how to build an altogether better telephone system, and by 1935 he had become a missionary for replacing the electro-mechanical components of that system, such as relays, with electronics. This cause would define his entire career thereafter.

tommy_flowers
Tommy Flowers, ca. 1940s

Most engineers dismissed electronic components as too balky and unreliable for use on a large scale, but Flowers showed that if kept running continuously and at well below their rated power, tubes actually had remarkable longevity. He proved out his ideas by replacing all the terminals for establishing connection tones in a 1,000 line switch with tubes; three or four thousand in total. This installation went into live service in 1939. In the same period, he also experimented with replacing the relay-based registers for storing telephone numbers with electronic switches.

Flowers believed that the Heath Robinson that he had been recruited to help build was seriously flawed, and that he could do much better by using many more tubes and fewer mechanical parts. In February 1943, he brought his alternative design to Newman. In an imaginative leap, Flowers disposed with the key text tape altogether, completely eliminating the synchronization problem. Instead his machine would generate the key text on the fly. It would simulate a Tunny electronically, iterating through wheel settings and trying each against the cipher text and recording possible matches. He estimated that this approach would entail the use of about 1,500 tubes. 

Newman, and the rest of the Bletchley leadership, cast a skeptical eye on this proposal. Like most of Flowers’ contemporaries, they doubted whether electronics could be made to work on such a scale. They further doubted whether, even were it made to work, such a machine could be built in time to be useful to the war effort.

Flowers’ boss at Dollis Hill nonetheless authorized him to assemble a team to build his electronic monster – though Flowers may have given a misleading impression of just how much backing he had from Bletchley.3 In addition to Flowers, Sidney Broadhurst and William Chandler played a major part in the design work, and the effort as a whole required fully fifty people, half of Dollis Hill’s resources. The team drew on precedents from telephone machinery: counters, branching logic, equipment for routing and translating signals, and “routiners” for putting equipment through a series of pre-programmed tests. Broadhurst was a master of these electro-mechanical circuits, while Flowers and Chandler were the electronics experts, who understood how to translate concepts from the world of relays into the world of valves. By early 1944, the team had delivered a working model to Bletchley.4 The giant machine acquired the code name Colossus, and quickly proved that it could outshine the Heath Robinson, reliably processing 5,000 characters per second.

Newman and the rest of the command chain at Bletchley were not slow to realize their earlier mistake in dismissing Flowers’ ambitions. In February 1944, they requested twelve more Colossoi to be in operation by June 1 – the intended date for the invasion of France, though of course Flowers knew nothing of that. Flowers flatly declared this to be impossible, but with heroic efforts his team managed to deliver a second machine by May 31, with a new team member, Allan Coombs, making many of the design improvements.

This revised design, known as the Mark II, expanded on the success of the first. In addition to the tape feed, it consisted of 2,400 tubes, 12 rotary switches, 800 relays and an electric typewriter.

1024px-colossus
A Colossus Mark II

It was configurable and flexible enough to perform a variety of tasks within its milieu. After installation, each team of Wrens customized their Colossus to suit the particular problems they needed to solve. A plugboard, modeled on a telephone operator’s patch panel, established the settings for the electronic rings which simulated the wheels of the Tunny machine. More broadly, a series of switches allowed operators to set up any number of different function units to compute over the two data streams: the external tape and the internal signals generated by the rings. By combining a variety of different logic gates, Colossus could compute arbitrary Boolean functions on that data, i.e. functions that output a 0 or 1. Every output of 1 incremented Colossus’ counter. A separate control unit made branching decisions based on the state of the counter, e.g. stop and print the output if the counter is greater than 1000.

colossus_computer_q_panel
The switch panel for configuring a Colossus

Let us not imagine, however, that Colossus was a programmable, general-purpose computer in the modern sense. It could logically combine two data streams – one on tape, one generated from ring counters – and count the number of 1s encountered, and that was all. Much of the “programming” of Colossus was actually carried out on paper, with operators executing decision trees prepared by analysts; e.g. “if the output was less than X, set up configuration B and do Y, otherwise do Z”.5

colossusmarkidiagram
A high-level block diagram of Colossus

Nonetheless, for the task it was asked to do, Colossus was quite capable. Unlike the Atanasoff-Berry Computer, Colossus was extraordinarily fast – able to process 25,000 characters per second, each of which might require several Boolean operations. (The Mark II  quintupled the speed of the Mark I by simultaneously reading and processing five different sections of tape.) It avoided coupling the entire system to slow electro-mechanical input and output devices by using photoelectric cells (derived from anti-aircraft proximity fuses) to read the input tapes and using a register to buffer output to the teletypewriter. The leader of a team that rebuilt Colossus in the 1990s showed that, in its wheelhouse, it would still easily outperform a 1995-era Pentium processor.6

This powerful text-processing engine became the centerpiece of the Tunny code-breaking effort.7 Another ten Mark II’s were built before the end of the war, the panels churned out one per month by workers at the Post Office factory in Birmingham who had no idea what they were building, then assembled at Bletchley. One exasperated official at the Ministry of Supply, on receiving yet another requests for thousands of specialized valves, wondered whether the Post Office folks were “shooting them at the Jerries.”8 Not until well into the 1950s would another electronic computer be produced in this fashion: as an industrial product, rather than a one-off research project. At Flowers’ instruction, in order to preserve the valves, each Colossus remained on night and day, until the end of the war. Glowing quietly in the dark, warming the damp British winter, they waited patiently for instructions, until they day came when they were no longer needed.

A Curtain of Silence

An understandable enthusiasm for the intriguing drama of Bletchley has sometimes led to a wanton exaggeration of its military achievements. To imply, as does the movie The Imitation Game, that British civilization would have been extinguished if not for Alan Turing, is a monstrous absurdity. Colossus, specifically, seems to have had no real effect on the course of the the struggle for Europe. Its most widely touted achievement was to prove that the deception plan around the 1944 Normandy landing had worked. The Tunny traffic revealed that the allies had succeeded in convincing Hitler and his High Command that the true blow would land farther east, at the Pas de Calais. Reassuring information, but reducing the cortisol levels of allied commanders probably did not help to win the war.

The technological achievement represented by Colossus itself, on the other hand, is incontrovertible. But the world would not soon learn of it. Churchill ordered all the Colossoi in existence at the end of the war to be dismantled, taking the secret of their construction with them to the scrapyard.  Two machines somehow survived this death sentence, remaining in use within the British intelligence apparatus until about 1960.9 Still the British government did not lift the curtain of silence around the activities at Bletchley. Not until the 1970s would its existence become public knowledge.

The decision to suppress all discussion of the activities at Bletchley Park indefinitely was on the part of the British government a mild excess of caution. But it was a personal tragedy for Flowers. Denied all the honors and prestige that would be due to the inventor of the Colossus, he suffered frustration and disappointment, stymied repeatedly in his ongoing effort to replace relays with electronics in the British telephone system. Had he been able to pull the historic achievement of Colossus from his back pocket, he might well have had the influence necessary to carry his vision forward. By the time his achievements became known in full, Flowers had long since retired, and could no longer influence anything. 

The few, scattered enthusiasts for electronic computing might have suffered a similar setback from the secrecy around Colossus, lacking any evidence to prove its viability to the skeptics. Electro-mechanical computing might have continued to dominate for some time. But there was, in fact, another project that would pave the way for electronic computing’s rise to dominance. Though also the result of a secret military effort, it was not kept hidden after the war, but instead revealed to the world with great fanfare, as ENIAC.

Further Reading

Jack Copeland, ed. Colossus: The Secrets of Bletchley Park’s Codebreaking Computers (2006)

Thomas H. Flowers, “The Design of Colossus,” Annals of the History of Computing, July 1983

Andrew Hodges, Alan Turing: The Enigma (1983)

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Take a trip through music history with Archive.org's Great 78 Project

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A few weeks ago, a friend sent me a link to the Great 78 Project, "a community project for the preservation, research, and discovery of 78 rpm records." The project is supported by the Internet Archive, George Blood, and the Archive of Contemporary Music. Its purpose, first and foremost, is to convert old recordings into digital audio to preserve those historic performances for future listeners. Currently it's working to digitize the 200,000 or so 78 rpm records it has collected, and it's actively looking for contributions to add to its collection.

I think this is an exciting project that should be of interest to anyone who enjoys exploring music—and especially those involved in the open community. In this article, I'll look at a few things you may want to know about the project.

What is a 78 rpm record and why digitize it?

The Wikipedia article on the gramophone record provides a good introduction to this type of media. First things first for younger readers: An audio record generally can be defined as a flat, circular medium with a spiral groove cut into it to modulate an audio signal. A pickup device (e.g., a needle or stylus) "reads" the modulated music from the groove and passes that signal on for amplification; however, 78 rpm records are a specific type of record whose music was recorded, and therefore meant to be played back, by turning the record at 78 revolutions per minute (rpm).

A 1936 spring-motor-driven 78 rpm acoustic gramophone. Zecas, CC BY-SA 3.0, via Wikimedia Commons.

Beginning in the 1800s, the earliest 78s were recorded and played back acoustically, often with a hand crank to spin the record and a horn to amplify the sound. By the 1920s, record cutting and playback were generally handled by electronics. To create a record, sound was converted to an electronic format that drove the cutting amplifier and cutting head. At the playback end, a stylus scanned the groove and its motion was converted back into electrical form, amplified, and played back over a loudspeaker.

In a broad form, the vinyl LP records sold today are not all that different from these 78s; however, there are specific differences worth noting:

  • The 78s turn faster than the 331/3 or 45 rpm vinyl LP records that later became the most common format.
  • Given their standard diameter of 10 inches, 78s typically had less than four minutes of music on each side of the record. This is about the same amount of music as a 7-inch 45 rpm single and about one-fourth as much as a 12-inch 331/3 rpm album.
  • Early 78s were almost universally made of shellac, a kind of natural resin, and pulverized rock. This mixture meant that 78s were typically fairly abrasive and therefore somewhat noisy. Later 78s had less mineral content and are therefore quieter.
  • The groove in the 78 rpm record is typically quite a bit wider than that on 331/3 or 45 rpm vinyl records, requiring a broader profile for the pickup device.
  • The 78 rpm record is typically monaural (i.e., it contains only one channel of music).

Vinyl records have a number of advantages over 78s—notably, they contain more music, have less background noise, and provide pickup devices a much longer lifetime. Generalizing and saying that vinyl records sound better than 78s is probably fair because the recording and playback chain are typically more accurate. A major disadvantage of 78 rpm records is that they are fragile and can crumble into dust.

The 78s that still exist present music that was recorded long ago—in some cases more than a century. The songs on them are mostly unknown today, and few of the artists who recorded on 78s are still alive. Moreover, music on 78s reflects the style that music was recorded and played at the time and is engineered differently from modern recordings.

Is it legal to digitize this stuff and make it available?

The business of copying music from one medium to another is complex because of different laws that govern the process. The United States has both state and federal copyright laws that control the copying and enjoyment of reproduced music. Other countries have similar laws. 

In many countries (but not, for example, the United Kingdom), an individual can make a copy of a purchased work for private, individual use without violating copyright law; however, the Great 78 Project is not only copying these old records, but making them available in digital format to interested listeners. Are they not breaking the law?

The project's About page addresses this issue:

"This collection has been made available for use in research, teaching, and private study only. Copyrights that may exist in these materials have not been transferred to the Internet Archive. The Internet Archive does not advise as to the copyright status of items in our collections."

I am not a copyright expert, but it seems to me that, depending where they live, an individual may be breaking local copyright law by listening to or downloading the tracks available on this site. Therefore learning more about copyright laws in your jurisdiction before use is a good idea.

How can an individual use these digital copies?

More than 30,000 digitized songs are available to browse, select, and listen on the project's Listen page. I immediately spotted "House of the Rising Sun" performed by Josh White and his Guitar, which dates to 1942. I'm pretty sure this was the first blues number I learned to play on the guitar, back in... hmm... maybe it was 1965? Of course I had to give this a listen.

Wow, what a great performance! Aside from that, the site offers a scan of the label, a nice bio of Josh White, technical details on the transfer (this would be a good moment to thank George Blood for doing this work), as well as the option to download the track in various formats, including 24-bit FLAC. (Yay!)

Yes, it's noisy; yes, the frequency range is limited. And yes, this is a raw recording—we hear Josh without today's usual engineering and post-production work. No, Josh didn't record this in New Orleans and then have Lady Gaga do overdubs in New York.

What's with the different versions?

There are nine versions of this song on the site, and one is recommended by the engineer who made the transfers. This is typical of the recordings available in this archive. Each version was transfered with a different stylus and different equalization parameters. Huh? Well, reading closely we see that they tried four different stylii, each of a different size and shape. Also, the electrical signal generated by the stylus and cartridge was digitized without adjustment and to adjust for the way cartridge response varies with frequency and velocity.

It seems that such standards were somewhat loose back in the day, which requires some effort on the listener's part to find the right combination to generate a good playback.

Can you help?

The Great 78 Project is a wonderful effort to preserve early recordings that will otherwise eventually disappear as people run out of space to store the original material, means to play it back, and interest in the complexities of listening to these recordings.

If you have a box of 78s stored in your home, think about getting in touch with the Great 78 Project to see whether they would like to acquire this material.

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Firefox Nightly Enables Support for FIDO U2F Security Keys

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This week, Mozilla enabled support for FIDO U2F (Universal 2nd Factor) security keys in the pre-beta release of Firefox, Firefox Nightly. Firefox is the second largest internet browser by user base. In the near future, 80% of the world’s desktop users, including Chrome and Opera users, will benefit from the open authentication standard and YubiKey support out of the box.

When GitHub made support for U2F in 2015, the open source community voted U2F as the most wanted feature in Firefox. We are delighted to now see it happening. Yubico has helped with U2F integration for Firefox and for other platforms and browsers that have or are in the process of making support, as it is critical for taking the YubiKey and U2F unphishable authentication to the global masses.

In today’s world, software installation brings with it not only added complexity for the user, but also the potential risk of malware. Chrome has already enabled millions of websites and services to deploy FIDO U2F seamlessly, mainly through Google and Facebook social login, to help mitigate that. Now with native support for FIDO U2F security keys in Firefox, millions more will benefit from strong, hardware-based two-factor authentication without the need to download or install client software.

Thanks Mozilla for working on increasing security and usability for internet users!

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Meet the Hands, and the Man, that Bring Chance the Rapper to the Deaf

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No one has more fun at a Chance the Rapper show than Chance himself. But a close second, at stage left, is Matt Maxey—who, along with his company, DEAFinitely Dope, is translating the magic of Chance shows for deaf concertgoers. Ashley Fetters hung out with Maxey at Lollapalooza to find out how this hip-hop fan became “the deaf Kanye West.”

Like any second language, American Sign Language gets a little easier to communicate in when you're drunk. Or, more accurately, when you're a little drunk—as any undergrad minoring in Spanish or Italian or Mandarin can attest, get a certain number of drinks in you and the fluency bell curve nosedives right back down.

Which is why, two hours before he does sign-language interpretation for Chance the Rapper's headlining Lollapalooza show in Chicago's Grant Park, 29-year-old Matt Maxey has capped off his last recycled soft-drink bottle of the day, stashed it in his backpack, and switched to water before he heads backstage.

"I'm probably at about a six-and-a-half now," he says, laughing. Earlier in the day, out among the sunburned Lolla revelers, "I was probably at about a nine."

Maxey's certainly not the first Lollapalooza performer whose pre-show regimen consists of cognac and Jazz-flavor Black & Milds; we've all seen those leaked celebrity tour riders. And after all, the Atlanta-born Maxey is a bit of a celebrity himself. Even before he started attracting attention signing at Chance the Rapper's shows in July, deaf and hard-of-hearing hip-hop fans had already begun referring to him as "the deaf Kanye West."

Later on in this unseasonably mild August night, on Lolla's towering Grant Park stage, Chance the Rapper will pause during his anti-record-label anthem "No Problem" and let the audience finish his signature line: "Countin' Benjis while we meetin', make 'em shake my other hand." At that precise moment, though, Maxey's hands will be signing the phrases "counting money" and "meeting," then miming a left-handed handshake followed by an emphatic middle finger. Maxey's ASL interpretation is an explosive, code-switching mishmash of textbook American Sign Language, pantomime, and makeshift signs he's cobbled together for slang words native to hip-hop ("molly," for example, combines gestures for "pill" and "sex"); the way he signs is as worldly and wry and improvisational as he is.

And there's a reason for that: Although he's had profound hearing loss his whole life ("Whatever hearing is still left right before you're completely deaf, that's severely profound hearing loss," he explains) and is now one of the most visible people in his profession, Maxey didn't learn sign language until he was 18.

Matt Maxey was outfitted with hearing aids at the age of two, after his occupational-therapist grandmother noticed his hearing seemed off. Maxey learned to speak with the help of speech therapists, and at school, his teachers simply spoke into a microphone that transmitted directly into his two hearing aids. ("What they didn't know is that I was turning mine off," he says with a laugh.) So Maxey didn't begin learning to sign until he enrolled at Washington, D.C.'s, Gallaudet University, the world's only university for the deaf and hard-of-hearing.

Which wasn't a positive experience at first. "I never really knew about deaf culture," Maxey says. "All I knew was talking. I never signed. And they would always get mad at me; I could talk and they couldn't. It became kind of a hostile environment." Growing up in Atlanta, Maxey was exposed from an early age to hip-hop. So at night in his dorm room, Maxey practiced his sign language along with the lyrics of his favorite musicians—like J. Cole and Kendrick Lamar—and in 2010, at the urging of a friend, he uploaded to YouTube a video of himself signing along to Lil Jon & the East Side Boyz's "One Night Stand."

("One-night stand," for what it's worth, comes out to something more like "one-night fuck" in sign language. "Signing 'stand' doesn't make sense. You're not standing up," Maxey explains, then chuckles. "Well, you may be standing up.")

Maxey later dropped out of Gallaudet. Over the next few years, he worked as a pizza-delivery driver, a mobile-car detailer, and a UPS unloader in Jacksonville, Florida, and attended a few classes at a community college. But his sink-or-swim immersion in deaf culture continued out of necessity: Around 2013, his hearing aids stopped working, and he remembers with a laugh that at the time he was too broke to fix them. He kept making videos, though, learning new song lyrics by turning the volume all the way up in his earbuds—and last summer, his ASL video for DMX's "How's It Goin' Down" went viral after it surfaced on Reddit.

Around the same time, Maxey reached out to Kelly Kurdi—a Houston-based hearing sign-language interpreter who'd also released some music-translation videos on YouTube—to ask if she'd like to do a music video together. Several videos and one new friendship later, Kurdi and Maxey founded DEAFinitely Dope, a performance group dedicated to helping deaf and hard-of-hearing fans enjoy live shows. The Starkey Hearing Foundation contacted Maxey shortly afterward and outfitted him with Bluetooth-enabled hearing aids that connect to his iPhone and iPad and can play music right into his ear like an earbud.

"What's amazing about Matt is he's not only bilingual, he's bicultural," says Kurdi, 35. "At first he felt too deaf to be hearing and too hearing to be deaf. But now it's a huge benefit; he's able to, for example, talk to Chance, and there's no lull in the conversation. He's able to talk about different hip-hop artists. He's able to talk about whatever basketball game. And then he can go into the deaf culture, and he can connect with all of them and sign."

Maxey moved to Houston, and the team expanded to include a videographer, a manager, and Amber Galloway Gallego, another hearing ASL interpreter. Earlier this summer, they hosted an ASL hip-hop camp for adults and kids, then booked their first festival gig at Bonnaroo—where their work alongside D.R.A.M. caught the eye of Chance the Rapper.

Maxey’s passion and his obvious love of music are the first things Chance remembers noticing at that Bonnaroo show. “He conveyed so much emotion through signing,” Chance writes in an e-mail. “It was incredible to watch.”

And then a lot happened, very quickly. "He called the Access Department, the Sign Language Department, and he was like, 'Yo, I want to meet that dude interpreter you have,'" Maxey remembers. "Because I'm the only black young guy interpreter over there, they knew it was me. It was early in the morning when I heard, and I thought, 'Okay, y'all playing. It's too early in the morning. I just woke up. You know I had a good night last night. Don't tell me this first thing in the morning.'"

Chance invited Maxey and DEAFinitely Dope to join him onstage for two shows in Miami and Tampa—where Maxey's friends from the Florida deaf community turned up in force. Then DEAFinitely Dope tagged along to Wisconsin and Delaware for shows before becoming the official ASL interpreters of the rest of Chance the Rapper's 2017 tour. At every show he can, Chance gives away free tickets to deaf and hard-of-hearing fans.

“It's a great feeling to know we're including people who are often left out when it comes to live shows,” Chance writes. “Which is also why we're advocating for more artists to link up with DEAFinitely Dope and figure out how to bring music ASL interpreters into their spaces.”

These days, Chance himself sometimes busts out the ASL sign for "blessing" onstage when he performs "Blessings," and has been known to offer a sign-language "thank you" to his deaf and hard-of-hearing fans. "Every time we see him, he asks for a few signs," Kurdi says.

Chance’s other favorite sign he’s learned from the DEAFinitely Dope team is “miracle.” Meanwhile, Kurdi says, Chance's manager, Pat, loves to sign "too much sauce."

"He'll learn funny lines like that," Kurdi remarks. "He's always like, 'I'm Pat. I've got too much sauce.'"

There's a line in Chance the Rapper's "Favorite Song" that Maxey still puzzles over sometimes, and it goes like this: "Dang dang dang, skeet skeet skeet / She do that thing for three retweets." It's not the "dang" or the "skeet" that presents the issue (yes, "skeet" is what you think it is in sign language); it's the retweets. Sometimes, Maxey simply fingerspells "RT." Other times, he makes a tiny beak with his fingers and then signs "phone"—"Twitter."

"It depends on the audience," Maxey says. "If their English is strong, I spell. If their ASL is strong, I sign: Bird on phone. Social media."

It’s challenging in 2017 to be a good sign-language interpreter of hip-hop music, and it's only partly because the genre finds itself in a lyrically experimental phase lately. A few months back, for example, a video of a sign-language interpreter at a Waka Flocka show went viral. According to Maxey, this particular interpreter abbreviates too much, boiling down the sentiment "I go hard in the paint" to something more like "I'm great."

"To me, 'going hard in the paint' is like, I'm driving down the lane, about to slam-dunk it," Maxey says. "If it were me interpreting, I'd be like, 'He's driving,' or 'He's going into the paint.'"

Maxey ran into a similar problem trying to sign through Migos's "T-Shirt." "I got to 'neck water faucet' and was like, What the fuck does that mean?" Maxey says. Eventually, it dawned on him: "Water is like diamond. He's got so many diamonds on his neck, he's running like a faucet."

Other translators, though, get too literal, Maxey says; he's seen interpreters use the "campfire" ASL sign when, say, a pair of sneakers is fire, or you're smoking fire next to your window at night to relax. But come to think of it, Chance's songs have a few potential landmines themselves: In Chance's "Smoke Break," "you wouldn't say you're smoking a bowl," Maxey says, with his hands out cupping the air in front of him. "No. You're smoking a bowl," Maxey repeats, this time with one hand holding an imaginary pipe and the other cocked at a lighterly angle above it.

And then, of course, sometimes a rapper says the N-word, and the cross-cultural can of worms springs open. When he can, Maxey skips it to avoid controversy: "If it makes sense in context, sometimes I just replace it with 'homie,'" Maxey says. "Even I never really get used to seeing that word signed." But when there's no reasonably clean substitution, all three interpreters sign the ASL term for that particular slur onstage, and it's usually Kurdi and Gallego, who are white, who catch flak on social media for using it.

Which is why Maxey—who, as a deaf black man, is a demographic rarity among ASL interpreters—is such a crucial figure. "A lot of interpreters want to interpret hip-hop music, but they don't know the culture. They don't know the slang," Kurdi explains. "Matt wants to change the game for interpreters."

Sometimes, though, ASL interpretation is hard just for plain old technical reasons. For example, Maxey says, "I love listening to the music, but I would hate to interpret Busta Rhymes."

How come? "Fast as fuck," he laughs.

The deaf and hard-of-hearing access section of Lollapalooza's Grant Park stage is stationed right between the performers and the general-admission audience, at the forefront of the crowd—the logic being, presumably, that this way deaf concertgoers have a better view of the ASL interpreter, plus most of the people standing flush in front of the megastage are already deaf. So as Matt Maxey dutifully sobers up before he performs for the largest crowd of his career, he also provides mesmerizing up-close entertainment for the immobilized front row of regular-admission festival-goers. Girls in lace bralettes wave him over to teach them how to sign "Hi, my name is" and "Nice to meet you," while guys in Anthony Rizzo jerseys with the sleeves cut off reach across a low metal fence to bump shoulders in a bro-hug.

But it's the folks starting to gather inside the Deaf/HOH access zone who are really Maxey's people. These are the fans he and Kurdi have texted with over the past few days, helping them make sure they've gotten the accommodations they need from the festival, and it's these people who ensure that every morning Maxey wakes up to an avalanche of social-media push notifications on his phone, sometimes a hundred strong. "Can I visit them? Can I come perform for them? They have a deaf brother. They have a deaf sister. They feel inspired. They just learned sign language. They want to learn more," Maxey says.

Patrick Petty, a fan who came to see Maxey and DEAFinitely Dope perform at Chance's Lolla show, says his deaf sister, Annie, "looks at Matt like I look at Jay-Z." A lifelong hip-hop fan and a new friend of Maxey's, Petty says he and his sister can finally lose their shit over music together thanks to Maxey and the videos they watch of him on Instagram, and though she couldn't make it to Lolla, he can't wait to bring her to a show. "We're gonna cry tears of joy over this shit," he says.

Chance himself recognizes there’s an opportunity—a need, even—to connect with people like Annie. “One of the most important things I can do on tour is give access to all people, to all fans,” Chance writes. “No one should feel excluded from my show. So it was a blessing to meet Matt and DEAFinitely Dope, to help welcome the deaf community.”

Eventually, a tall young woman in a baseball cap and a Deaf/HOH Access wristband engages Maxey in what looks unmistakably like some lively sign-language banter. They exchange phones for a moment and then exchange them back.

Then, all at once, Maxey has to be backstage; for the next two hours, he and Kurdi and Gallego make the communication gap between Chance and the 50 or so deaf fans gathered in the Deaf/HOH section feel ever smaller. The fans sway and sign to each other, and occasionally sign Chance the Rapper's "sign name"—two fingers and a thumb on the right hand, raised up toward the right temple. After the show, the three interpreters pose for a photo with all the deaf fans; Maxey puts the official setlist between his teeth, and everyone throws up the "I love you" sign.

"I think a lot of hearing people don't appreciate how much we get out of music," Kurdi says. "We listen to a song, it takes us back to childhood or it puts us in a good mood or it makes us want to party or it makes us connect. That's why there's, say, a graduation song—we all recognize it and we all connect to it.

"Deaf people miss out on all that, and they shouldn't have to," she says. "So to have an artist say, 'I want interpreters on my show, at every show, and I want deaf people to come in and join us for free' has been just so amazing. To feel like someone cares about them, for one, and for two, to hire a company that is owned by a deaf person? There's a million others out there that are owned by hearing people."

It's important work Maxey does in the deaf community. But for the most part, it's also a pretty good time. The next time Maxey gets in touch, it's the following afternoon. After the show, he was whisked away to an afterparty in downtown Chicago with Chance and co., and didn't get to sleep until five in the morning. He debriefs me on this last part and adds a flourish in a language we both speak fluently: a smiley-face emoji with sunglasses on.

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Engineers Have Found a Way to 3D Print Super Strong Aluminum

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In Brief
A team of researchers from HRL Laboratories have devised a method that finally allows for the 3D printing of high-strength metals and alloys. These materials, commonly used in heavy-duty industrial parts, can now be manufactured faster and cheaper than ever before.

Working with Metal

For the longest time, metal-based manufacturing has been difficult and costly. High-strength aluminum alloys are difficult materials to work with for additive manufacturing, also known as 3D printing. Now, researchers from HRL Laboratories have developed a new method that allowed them to 3D print high-strength aluminum and weld previously unweldable material.

“We’re using a 70-year-old nucleation theory to solve a 100-year-old problem with a 21st century machine,” Hunter Martin, a PhD student at the University of California, Santa Barbara and engineer at HRL’s Sensors and Materials Laboratory, said in a press release.

The HRL researchers came up with a method they’ve called nanofunctionalization, where nano-functionalized powders are fed to a 3D printer. This is applied in thin layers which are heated by a laser to solidify into a three-dimensional object. During melting and solidification, the structures produced using this method don’t crack and are able to maintain their full alloy strength, thanks to the nanoparticles acting as nucleation sites for the intended alloy microstructure.

“Our first goal was figuring out how to eliminate the hot cracking altogether. We sought to control microstructure and the solution should be something that naturally happens with the way this material solidifies,” Martin said.

Finer and Stronger Structures

High-strength alloys like aluminum — including types like Al7075 and Al6061 — are currently used in engineering aircraft and automobile parts, like in airplane fuselages. However, current methods are largely expensive and are unable to allow finer manipulation of these materials.

Here’s How 3D Printing is Changing Our World
Click to View Full Infographic

Now, with this HRL’s new nanofunctionalization technique that’s easily scalable, it’s possible to 3D print these high-strength alloys in all shapes and sizes. This allows faster, cheaper, and more detailed manufacturing using high-strength materials. Furthermore, because melting and solidification in 3D printing is akin to welding, their technique makes it possible to weld previously unweldable alloys.

To determine which particles had the properties they needed, the HRL team asked help from Citrine Informatics. “The point of using informatics software was to do a selective approach to the nucleation theory we knew to find the materials with the exact properties we needed,” HRL’s Brennan Yahata explained. “Once we told them what to look for, their big data analysis narrowed the field of available materials from hundreds of thousands to a select few. We went from a haystack to a handful of possible needles.”

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What happens if you turn off the traffic lights?

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On a foggy Monday morning in May 2016, 14 Amsterdam officials, engineers and civil servants gathered nervously at Alexanderplein – a busy intersection near the city centre with three tramlines – where many people were walking, driving, and, as in any Dutch city, riding bicycles. With a flip of a switch, the traffic controls were shut off for all transport modes, in all directions.

This live pilot project came about as a result of the rapid growth in cycling in some Amsterdam neighbourhoods. Nearly 70% of all city centre trips are by bicycle, and more space is needed on the bike networks. Traffic designers are deviating from standard design manuals to accommodate this need. Among the tactics being used are the removal of protective barriers, altering light phases, reducing vehicular speed limits and designating entire corridors as “bicycle streets”. Designers have created their own toolbox of solutions for other Dutch cities to use.

Alexanderplein, a busy intersection near Amsterdam’s centre and a popular commuter route. Officials decided to shut off traffic lights as a pilot, hoping to improve traffic flow. Photograph: Meredith Glaser

But switching off traffic lights for all modes on a busy intersection for days on end steps up a level of disruption. Even in Amsterdam, the pilot sparked debate among engineers and politicians.

“It took eight months to plan this intervention,” says Amsterdam’s former bicycle program manager, Iris van der Horst. “We had to get all the stakeholders on board, including the police and public transit authority. Everyone was nervous and wanted to be sure safety was not compromised.”

The pilot is part of a larger mobility strategy across the city to make more room for cyclists and pedestrians. That means limiting access and space for private vehicles.

“Amsterdam’s public space is limited,” says the vice mayor for traffic, Pieter Litjens, who ultimately approved the pilot. “We need to be thoughtful and strategic about who and what uses that space.”

The city measured the impact of the intervention through a technical study, evaluating safety, conflict, and traffic flow. In additional, the Urban Cycling Institute studied the impact on human behaviour, perceptions, and experiences.

In the weeks before the lights were shut off, we intercepted about 200 cyclists on their morning and evening commutes. A majority of them disliked the intersection and made complaints: “it’s chaotic”; “messy”; “no one obeys the lights”; “the lights are all green at the same time”.

Before the pilot, cyclists complained about the ‘messy’ intersection and long waits, but also displayed behavioural signs of inattention. Photograph: Meredith Glaser

When asked whether the traffic lights were necessary, about a third said “absolutely yes”, only 5% said “absolutely not”, and the majority was undecided. It was clearly a question they had never thought about.

In the behavioural analysis, cyclists at the stop line glared at the signal, almost willing it to turn green. Bodies were focused forward; heads and eyes motionless; posture slouched. Most cyclists appeared expressionless. Stopping at this light seemed to be a moment to zone out, check their phone, adjust their bell or pedals. Very little interaction took place, either among cyclists or between other transport modes, for example with car drivers.

When the lights were turned off, about 150 cyclists were interviewed. We found that not only did fewer people dislike this intersection, but about 60% said the traffic situation had improved.

All respondents complained less about infrastructure and spoke more about human interaction. “People pay more attention,” said one man. “It’s amazing that it regulates itself,” said a young woman. “It’s a bit scary, but you never have to stop and nobody is grumpy,” said a teenager. But no one could really explain more about why or how.

Behaviour was noticeably different. Most cyclists slowed down as they approached the intersection, and communicated to other cyclists and motorists using eyes, gestures, expressions, and voices. A lot more negotiation was taking place – but not without friction. In one incident, a mother carrying her child on a front seat slowly entered the intersection. When she was halfway across, a car approached from the right. Traffic signs indicate priority for the car driver but instead, the mother made eye contact with the driver, both smiled, and the car driver yielded.

Findings indicated an increase in interaction among users. A mother on a bicycle smiles at a car driver as she crosses the intersection. In the background, cyclists use gestures to “negotiate in motion”. Photograph: Meredith Glaser

The new setup forced people to engage with their surroundings. They had to change the behavioural rituals they had fallen into in order to adapt. Instead of relying on traffic lights, they now relied on their own abilities and the cues of others. This adaptation takes time and is a complex cognitive process: brain neurons work overtime, senses are heightened and multiple levels of information have to be unravelled.

Once new rituals are formed, instantaneous decisions are made unconsciously again, using the body’s movement to power and guide a machine. This tacit process occurs so fast it is difficult to explain in words – again, confirmed in our interviews.

Such interaction and “negotiation in motion” may sound stressful, as some respondents noted, but what kind of stress is it? Cycling stresses our muscles, and that’s good for our health. What if this type of stress is good for flexing our minds?

Over time, cyclists become more skilful in solving this puzzle on the fly. In less than two weeks, such evolution was already observed on Alexanderplein. It was so successful that the pilot was extended and a few months later the lights were completely removed.

Now, a redesign of Alexanderplein is drafted and the idea is being replicated throughout the city, supported by policymakers. “This pilot showed that less regulation can lead to responsible and alert road users,” said Litjens.

Indeed, delay was reduced and safety unaffected. But arguably more importantly, we showed that people became more aware of other people, adapting decision-making processes in sophisticated ways. It shows that a human-centred design of intersections can be a tool to increase interaction, cohesion, and in turn even social capital. Other research has also made this connection.

The story of Alexanderplein also reminds us that cycling needs constant attention. It reminds us that even the Dutch are nowhere near finished. And it reminds us that a cycling city can never be perfect. Because after all, we are only human.

‱Meredith Glaser is a researcher at the Urban Cycling Institute (University of Amsterdam), studying knowledge and policy transfer of Dutch cycling practices to other parts of the world. Find her on Twitter @dutch_ish.

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The man who saved the Resurrection (2011)

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The Resurrection at Sansepolcro
Image caption Piero della Francesca is believed to have painted the fresco in 1467-68, in what is now the Civic Museum

A chance discovery has brought to light the little-known story of how a British Army officer risked a court martial in wartime Italy to save a painting the author Aldous Huxley once described as "the greatest picture in the world".

I opened a dead man's suitcase in Cape Town and was transported from today's Africa, via World War II Italy, to Renaissance Tuscany.

Inside I found a story of high art, bravery and love, all the more powerful because it is a story not widely known.

I was on Long Street, a boisterous city-centre shopping artery, exploring the upper floors of Clarke's, a venerable bookshop staffed by bibliophiles who lovingly tend roof-high displays of new titles.

Climb up the stairs at the back and you enter a booky world almost extinct in today's era of online, search-engine rigour.

Here second-hand works await discovery, all meticulously catalogued, some preciously protected in glass-fronted cabinets.

Staff walk to and fro across creaking floorboards and up half sets-of-stairs linking a maze of attics, all crowded with books.

Graham Greene was my research target, more specifically his links with Tony Clarke, founder in 1956 of what is arguably Africa's finest bookshop.

Clarke died in the 1980s but his effervescent successor, Henrietta Dax, allowed me to look through his remaining papers, higgledy-piggledy in a brown leather case.

Image caption After WWII Tony Clarke founded what is arguably Africa's finest bookshop

Of Greene I found nothing but, as so often with research, the letters, notebooks, diaries and photographs drew me off down another thrillingly unexpected by-way.

The records were of a man who came of age in WWII.

There were doodled maps of El Alamein and photographs of Clarke as a young subaltern sitting smartly to attention in the Middle East in 1942 alongside fellow members of the Royal Horse Artillery.

The RHA is one of the army's smartest units - its gunners fire the ceremonial salutes in Hyde Park - and Clarke belonged to its oldest battery, the Chestnut Troop.

Its fighting tradition is proud, no more so than against Rommel's Afrika Korps and later on the long Allied slog up Italy.

The snapshots of Clarke's campaign are framed in black and white: here lean, sun-tanned Tommies lark about on a Mediterranean beach, there stones ring the grave of a fellow officer, a chum, on an Italian hillside.

A reconnaissance photograph of Monte Cassino shocked me.

Clarke was not involved in the fight to dislodge the Germans from its hilltop monastery but in his diary he describes how shocked he was as he drove underneath ancient walls hideously disfigured by bombardment.

It may have influenced what Clarke went on to do.

As the Allied advance continued, his unit took up a firing position near the town of Sansepolcro.

Unlike other famous Tuscan towns that are perched on hilltops, it lies down in a valley. I went there myself in the 90s and found its location memorably unmemorable.

It was standard then for allied artillery to soften up towns before ground troops went in, and Clarke was the officer responsible for Sansepolcro. His guns dug themselves into their firing pits, his gunners prepared their ammunition stocks.

But then some faint bell rang in his mind, a bell belonging to an age far from the madness of war.

Clarke - English, gay, art-loving - remembered an essay by Aldous Huxley. The author had not been shy with his superlatives, saying he had discovered what he called the world's "best picture".

Image caption Clarke's was established in 1956

In fulsome terms, the essay described the incredible power of The Resurrection, a fresco masterpiece by the Renaissance maestro Piero della Francesca.

"We need no imagination to help us figure forth its beauty,'' Huxley wrote. "It stands there before us in entire and actual splendour, the greatest picture in the world."

Clarke may not have remembered every detail of the essay but, just as his guns started firing, he remembered one key fact.

The Resurrection was located in Sansepolcro.

I can only imagine the risk he then took by withholding his order to fire.

He later said his commanding officer had come on the radio urging him to get on with it so he had to stall for time, peering at the town through binoculars and assuring his commander that he could see no German targets to go after.

Image caption Members of the Royal Horse Artillery on manoeuvres in Egypt in 1936

It was a brave action. Had Allied infantry been ambushed as they advanced on Sansepolcro, his court martial would have been brutal.

But, for the love of art, he kept the guns silent. The Germans fled and the town was liberated the following day without any damage to the 500-year-old work of art.

As I left his shop, I thought of Clarke. Nowadays such an act would be spread across newspapers and picked over by script-writers.

But all that remains today is a Sansepolcro suburban street named in his honour, a few references in travelogues written long after the war and a suitcase of memories at the foot of Africa.

 How to listen to From Our Own Correspondent:

BBC Radio 4: A 30-minute programme on Saturdays, 1130.

Second 30-minute programme on Thursdays, 1100 (some weeks only).

Listen online or download the podcast

BBC World Service:

Hear daily 10-minute editions Monday to Friday, repeated through the day, also available to listen online.

Read more or explore the archive at the programme website.

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Artificial ‘skin’ gives robotic hand a sense of touch

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University of Houston researchers have reported a development in stretchable electronics that can serve as artificial skin for a robotic hand and biomedical devices (credit: University of Houston)

A team of researchers from the University of Houston has reported a development in stretchable electronics that can serve as an artificial skin, allowing a robotic hand to sense the difference between hot and cold, and also offering advantages for a wide range of biomedical devices.

The work, reported in the open-access journal Science Advances, describes a new mechanism for producing stretchable electronics, a process that relies upon readily available materials and could be scaled up for commercial production.

Cunjiang Yu, Bill D. Cook Assistant Professor of mechanical engineering and lead author of the paper, said the work is the first to create a semiconductor in a rubber composite format, designed to allow the electronic components to retain functionality even after the material is stretched by 50 percent.

He noted that traditional semiconductors are brittle and using them in otherwise stretchable materials has required a complicated system of mechanical accommodations. That’s both more complex and less stable than the new discovery, as well as more expensive, he said. “Our strategy has advantages for simple fabrication, scalable manufacturing, high-density integration, large strain tolerance, and low cost,” he said.

Photograph of a robotic hand with intrinsically stretchable rubbery sensors (credit: Hae-Jin Kim et al./Science Advances)

The team used the skin to demonstrate that a robotic hand could sense the temperature of hot and iced water in a cup. The skin also was able to interpret computer signals sent to the hand and reproduce the signals as American Sign Language.

Uses of the stretchable skin include soft wearable electronics such as health monitors, medical implants, and human-machine interfaces.

The stretchable composite semiconductor was prepared by using a silicon-based polymer known as polydimethylsiloxane (PDMS) and tiny nanowires to create a solution that was then hardened into a material that used the nanowires to transport electric current.


Abstract of Rubbery electronics and sensors from intrinsically stretchable elastomeric composites of semiconductors and conductors

A general strategy to impart mechanical stretchability to stretchable electronics involves engineering materials into special architectures to accommodate or eliminate the mechanical strain in nonstretchable electronic materials while stretched. We introduce an all solution–processed type of electronics and sensors that are rubbery and intrinsically stretchable as an outcome from all the elastomeric materials in percolated composite formats with P3HT-NFs [poly(3-hexylthiophene-2,5-diyl) nanofibrils] and AuNP-AgNW (Au nanoparticles with conformally coated silver nanowires) in PDMS (polydimethylsiloxane). The fabricated thin-film transistors retain their electrical performances by more than 55% upon 50% stretching and exhibit one of the highest P3HT-based field-effect mobilities of 1.4 cm2/V∙s, owing to crystallinity improvement. Rubbery sensors, which include strain, pressure, and temperature sensors, show reliable sensing capabilities and are exploited as smart skins that enable gesture translation for sign language alphabet and haptic sensing for robotics to illustrate one of the applications of the sensors.

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Hello Londoners, I am a black cab driver (Green Badge) and I come in peace

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Can you tell us how much commission is taken out of your fare if someone pays card?

How common is it for cabbies to own their cabs vs rent them?

Why do some cabbies have 15 year old cabs still on the road?

Can you tell us what % of your rides are paid for by card vs cash?

What is your favourite lunch/snack spot?

Nicest celeb you’ve picked up?

Strangest passenger?

What do you think about the new electric cabs being marketed as the future?

Can you tell us how much commission is taken out of your fare if someone pays card?

Yeah mine is Verifone which charges about 3.95%

What happened is last year TfL increased the starting meter price from ÂŁ2.40 to ÂŁ2.60 and this was supposed to cover the cost of the card commission. Bit of a strange choice because it meant that customers were effectively paying a card surcharge even if they chose to pay by cash, but whatever. It's not a make or break situation and i'm just happy to provide the card facility to passengers as long as the commission is reasonable.

How common is it for cabbies to own their cabs vs rent them?

Really not sure on the statistics to be honest but i'd imagine it's fairly even. The running costs actually work out not that different when comparing owning vs renting.

The new electric taxis will cost something in the region of ÂŁ55,000

Why do some cabbies have 15 year old cabs still on the road?

15 years is the maximum age limit for a cab to be used for work. Once a cab exceeds 15 years you can still use it for driving about/leisure but not for work.

I THINK there might be some kind of exemption whereby you can get an engine upgrade or something to show that the emissions output has been improved but I really don't know so don't quote me on that!

Can you tell us what % of your rides are paid for by card vs cash?

Every day it varies quite a lot. I have some days where it can be 90% cash and others 90% card so it's difficult to say, but on the whole cash probably makes up about 30-40% total. The remaining 60-70% on card is actually mostly through mytaxi and Gett. Those apps make up about 40-50% of my work and most jobs are paid by card (on an account through the app). The remaining card work just comes from passengers off the street or station ranks were most passengers still prefer paying by cash.

What is your favourite lunch/snack spot?

Oh man that would be telling!

Sometimes on a busy night i'll park up in the outer circle of regents park and just catch my breath for a bit. It's really close to the west end so super easy to get to. At night there's a really quiet and calm ambience there so just makes a change from all the frantic noise, lights and traffic. You can easily do 6 hours in the cab without realizing and then it catches up with you so it's very important to get a good break now and then.

One of the best things about the job is just never knowing where you're going to end up. A couple weeks back I had a job down to Catford, it was a lovely sunny day so I just decided to lie down in the middle of Dulwich park for a few hours.

Favourite snack spot of our customers strangely seems to be the Chelsea Tea Hut at the south side of Chelsea Bridge. For some reason the wealthy young arabs of knightsbridge can't seem to get enough of it! I mean it's literally just a tea hut doing burgers but whatever. Probably due to just being open 24/7

Nicest celeb you’ve picked up?

Frankie Dettori! An absolute legend and really nice guy, Arsenal fan too.

Strangest passenger?

Too many to mention but here's a few off the top of my head:

Russian guy on the Crystal Palace one way system. Had an "al pacino in taxi driver" mohawk-style haircut and was wearing some kind of military gear. The dude was completely off his face, spent the whole journey yelling at me to go faster because the police were coming, it was 4am in the suburbs of south london and there were no cars around.

One guy got in off Edgware Road and instead of telling me where he wanted to go just barked seemingly random directions at me every 5 seconds "left!" "right!" "straight!" etc. We actually went in a circle at one point. He offered no explanation and got out 10 minutes later just a short walk from where I originally picked him up.

A young spoiled brat in the kensington and chelsea area screaming down the phone to her parents because she didn't get enough allowance money to pay for an expensive knightsbridge restaurant so had to walk out without paying the bill. You really see the wealth inequality of London warts and all doing this job.

Driving extremely unsavoury characters around the backstreets of Harlesden at about 4am had me very on edge. At that time of the night people can switch easily so you've got to gauge their temperament well and try to keep them on your side.

Saudi chap asked me to park and wait on Edgware Road late at night while he got his shopping. Then stood around on the pavement for half an hour with the meter running, smoking and talking to me about life in England. Asked me if I could take him and his wife to either Liverpool, Cambridge, Stonehenge or Amsterdam the next day (he couldn't make his mind up which one lol). I gave him my number and said to give me a call but it never happened.

Interestingly I find you actually get a lot more trouble and bad behaviour from the more wealthier/professional/white collar types when they've had a bit too much to drink (it's usually the blokes). They let themselves go a bit too much, whereas working class and ethnic minority Londoners are usually always impeccably behaved and polite on a night out.

What do you think about the new electric cabs being marketed as the future?

I think it's fantastic, just like the credit card thing though, it should have happened years ago. Still better late then never. Admittedly I am anxious to find out more about the running costs, battery etc but it's for the best. I suffer from mild asthma so I really have no interest in breathing diesel fumes like this for the rest of my life. What concerns me though is the lack of infrastructure in place for them. They're going on the road later this year and I haven't seen any charging points. I don't have a driveway and don't live on the ground floor so in theory i'm going to have to run a plug extension cable out of my window down to the ground floor and charge up my cab, it doesn't really make sense.

Swear I'm not a shill but if you can get out of your verifone contract, iZettle are ÂŁ50 for the reader and then the fee is half what you're paying. I've used it for three years now, no worries at all.

One of my best friends is a cab driver from the discusssions I have had with him he has to make 1500 a month to cover cab rent, insurance and diesel etc. Cab rent is like 250 a week alone. He then has all the out goings you and I do like a mortgage, bills etc.

He works fucking hard pulling like 4 or 5 13 hour days a week if not probably more. He constantly sits in traffic. TFL dictate their pricing tarrifs so they can even compete in that respect even if they wanted to.

For example black cabs are limited to only having a certain number of them on the roads in london per day although i doubt thats actually policed or checked and there are no such limit for private hire as far as I am aware.

EDIT: also to buy a new cab is stupid money. Like 30k or something rediculous. My friend went to see the new hybrid black cab which no doubt will be the eay forward. It costs 65k to buy. Rediculous.

One of my best friends is a cab driver from the discusssions I have had with him he has to make 1500 a month to cover cab rent, insurance and diesel etc. Cab rent is like 250 a week alone. He then has all the out goings you and I do like a mortgage, bills etc.

Yeah I estimate that generally about one third of my takings goes on overheads. I pay 240 a week for my cab and at least 120 a week in diesel. Commission is about 40 quid give or take. So you've got to take ÂŁ400 before you start earning anything. It's kind of all or nothing in the cab, in the sense that you can work a 35-40 hour week and just about get by, or go mad with the overtime and make a killing. I was putting in crazy hours last year and the exhaustion and stress really caught up with me.

For example black cabs are limited to only having a certain number of them on the roads in london per day although i doubt thats actually policed or checked and there are no such limit for private hire as far as I am aware.

Hmm. I've never heard of this and to be honest, I seriously doubt it's true. Whether true or not it's not even enforceable anyway. Very strange.

Just while we're on the subject though there's approx 24,000 black cab drivers (green badge). Apparently pre-Uber, the amount of licensed private hire drivers was about 60,000 it now stands around the 120,000 mark so almost 5 times the amount of black cabs. These figures may be slightly out of date though so i'll happily stand corrected if wrong.

Obviously these drivers are not all at work at the same time though but the huge increase in private hire drivers has definitely added to congestion in the last few years and TfL are aware it's a problem but can't really do much about it. TfL does not have the power to impose a cap on PH drivers, it requires an act of parliament. The Knowledge allows TfL to somewhat control the supply of new drivers into the job, maintaining some kind of equilibrium. If you have too few drivers, passengers can't get a cab. If you have too much, passengers can get a cab but can't get anywhere quickly because of all the traffic cause by extra drivers. The amount of licensed black cab drivers has actually been rising year on since for decades which makes sense as London's population has grown.

EDIT: also to buy a new cab is stupid money. Like 30k or something rediculous. My friend went to see the new hybrid black cab which no doubt will be the eay forward. It costs 65k to buy. Rediculous.

Yep it's bonkers. The current diesel cabs cost about ÂŁ45k new. The electric ones are about ÂŁ65k but there is a government grant available knocking the price down to an ever-so-slightly-less-eye-watering price of ÂŁ55k. It is what it is, I just get on with it.

Cheers for the insight. I was awaiting that. Yeah hes possibly pulling my leg with the limits on cabs etc cos as you said there would be no way to enforce that.

How much does he earn by doing those hours? Would be interesting to compare to an Uber driver.

About the TFL setting that fare, someone pointed out that they only set the maximum limit and the drivers can choose to charge less.

Erm its not as much as you'd expect. I'll see if I can find out. Like on a good shift i know he can make he can make like 150 quid but some days especially lately its often quiet. As far as I am aware they cannot change prices at all. There are 3 tarrifs on the meter at set rates and the rates are used at certain times like tarrif one is normal hours, 2 is late night i think and 3 is for like bank holidays or something ti that effect.

If you work evenings/nights then you can comfortably pull in 200-250 in an 8 hour shift but it involves a bit of savvy and some luck. If i'm doing a 10 or 12 hour shift I like to aim for 300 because it's a nice round number :)

You can make a grand a week after expenses and before tax which is fantastic but you're looking at 55-60 hours in the cab and doing nights/anti-social hours. You effectively have unlimited overtime driving a cab so you get out what you put in. If you work days you will not earn anywhere near those numbers though.

We do not have annual leave, sick pay, company pension, paternity leave etc. This is generally the trade off with most self employed work, more flexibility and earning potential, but less perks.

I wanted to give a conservative estimate but yeah he has told me he can pull in good money some nights but they seem to be less often. Cheers for the ama. Very insightful.

It's a pleasure and thanks for your interest in the matter. Tell your mate to be lucky out there.

The biggest problem people have with black cabs is the consistent fuckery that goes on from them...

  • Ridiculously high prices

  • Refusal to go south of the river - not just a myth, I've had a line of drivers refuse to take me for varying reasons

  • "My card machine isn't working"

  • Refusal to move with the times - see card machine comment, most drivers have had to be dragged kicking and screaming into the present day

  • Too used to being the big fish in a small pond - every other city in the UK seems to be able to coexist with Uber...why can't London?

Cheers for the points you raised the_sameness

Ridiculously high prices

Our meter is completely controlled by TfL. Every year some people in TfL HQ decide if the rates should go up, go down or stay the same. TBH I have no idea who these people are or how exactly they calculate the changes, but I know it does involve a public consultation, and probably looks at other factors such as the rate of inflation and the running costs of the business. Black Cab drivers do not decide the meter rates, neither does the LTDA or any other union/trade association. Just putting this out there because it seems to be a common misconception.

You say that the prices are "ridiculously high" - high in relation to what exactly? Passengers usually tell me that Uber is on average about 20-30% cheaper. What I say is that if their drivers didn't have to work such long hours to make ends meet, and the company fully complied with our taxation system, and charged VAT like they're supposed to... then we can sit down and have a grown up discussion about prices. But I think you'd find that if Uber complied with all of those points, then they wouldn't be 20-30% cheaper in the first place! Competition needs to be fair if it is to thrive.

When you talk about lowering prices in an economy where take-home pay is already being hit hard, you're talking about people working even longer hours. Most cab drivers I know already work long hours as it is. This is a driving job, which demands your full attention on the road with lots of quick decision-making in busy central London traffic. Ever spent an excess of 8 hours driving in one day? You were probably quite exhausted at the end of it. We do this everyday, an 8 hour shift is quite normal.

Refusal to go south of the river - not just a myth, I've had a line of drivers refuse to take me for varying reasons

Completely inexcusable and i'm not going to defend any cab driver who is guilty of this. Very sorry on behalf of the trade that you had to experience this.

However, I should point out that I see black cabs in south london... a lot. I work south of the river quite often as well, every other cabby I know does too, some of them even live there. I pickup fares and drop people off all over the shop: New Cross, Greenwich, Crystal Palace, Streatham, Wimbledon etc etc. I get hailed off the street and get lots of work come through the apps in south london as well. So it's strange for me when I hear this stuff because I just never witness it like you have. If you use an app like mytaxi or Gett to book a ride then you shouldn't come across any issues like this, not that that makes up for your bad experience but it's something.

I would add that I honestly believe that the MAJORITY of us would have no problem going south of the river. I think it's a band of dinosaurs which keeps this stereotype up, and they get smaller and smaller every year. It is embarrasing having to apologise on their behalf.

"My card machine isn't working"

Amazingly I have also experienced this recently as a paying customer. These guys are wankers. From my experience they are a minority in the trade. I think the public's vitriol for them is only matched by other black cab driver's who are also fed up with their bullshit.

Refusal to move with the times - see card machine comment, most drivers have had to be dragged kicking and screaming into the present day

How do you know it's "most" drivers? All of the surveys done that I saw showed a large majority of cab drivers supported the move to compulsary card machines. I'm not denying these types exist, but they are not representative of us as a whole.

Also card machines in cabs have actually been around longer than most people realize. Whilst they weren't exactly everywhere I definitely recall seeing them about a fair bit even 15 years ago. ComCab, Dial-A-Cab and Radio Taxis were also all cutting edge and innovative when minicabs were still using landlines. Hailo was part-founded by actual black cab drivers and provided means to book a black cab on a smart phone with contactless payment before most people in London knew about uber.

Too used to being the big fish in a small pond - every other city in the UK seems to be able to coexist with Uber...why can't London?

Well London is where the national media turns its attention to but I think you'll find there are absolutely issues at a more local level and disputes going on up and down the country just on a smaller scale so I disagree that it's only limited to London, I think you just only hear about London.

edit: better formatting

This is a great AMA. You put your points across very well.

Good luck with everything man.

Thank you NW5Gooner, and may I just point out that you have impeccable taste in north london football clubs.

This AMA was going so well until you revealed yourself as an Arsenal fan.

Arsene Wenger is very much the Black Cab industry of football managers.

lmao

Get in! thanks for the post.

Our meter is completely controlled by TfL.

TfL only set the maximum. Drivers are welcome to charge less. That's what fixed fares with Gett and Mytaxi are doing.

It's not just a random decision made by TfL what to charge. The LTDA is a prey strong lobby group, and they'll have a lot to do with it.

Most drivers are happy to do deals for longer distance jobs etc. I take money off a fare now and then if there's a reason for it (traffic, road closures etc). I do free fares to GOSH.

I also don't see why I should now charge people less because uber can get 60% of their fares financed by investors, not pay any VAT and have extremely favourable tax affairs set up in the netherlands? I dunno maybe if the chancellor wants to give me a really generous rebate next year out of kindness then i'll start giving money away to everyone else too.

But that's beside the point.

If you're going to have a regulator which decides taxi rates, then those rates need to be fair for both drivers and passengers. If not then the regulator is failing at it's job, not the drivers. You are not going to get 24,000 sole traders coming together to agree on a new meter rate, it just doesn't work like that in reality.

You are right that the decision what to charge by TfL is definitely not random, they would look at the rate of inflation, the increased costs of running a cab etc.

Every party concerned in this battle has a lobby group. I'm sure the LTDA do have a strong lobby group, after all lobbying and campaigning on behalf of their members is part of any union's job. You'll find that Unite, Unison, GMB, CWU etc all also do the same. It's also important that regulating bodies and members of parliament listen to workers' concerns otherwise you have a complete breakdown of industrial relations. I'm sure Uber also have a very strong lobby group and some very expensive lawyers too. Not really sure what your point is. Saying that the LTDA "have a lot to do with it" implies something else - do you have any examples or evidence?

I also don't see why I should now charge people less because uber can get 60% of their fares financed by investors, not pay any VAT and have extremely favourable tax affairs set up in the netherlands? I dunno maybe if the chancellor wants to give me a really generous rebate next year out of kindness then i'll start giving money away to everyone else too. But that's beside the point.

That's competition. Equally why should policy makers prop up an industry that can't compete?

Do you have evidence 60% of Uber fares in London are subsidised. Just because it's the case Uber as a whole is losing money, it doesn't mean its London operations are.

Saying that the LTDA "have a lot to do with it" implies something else - do you have any examples or evidence?

It's public knowledge and on public record that TfL meet with the LTDA. And like any trade union, it lobbies on things such as pay and conditions of its members. This isn't an accusation of anything underhand. That's their job.

That's competition. Equally why should policy makers prop up an industry that can't compete?

Who says we can't compete? We ARE competing.

By accepting credit cards, taking bookings through apps like mytaxi, Gett etc, and generally trying to move things forward black cabs are competing and doing very well :)

it would be nice if some of us could have a bit of a better attitude towards customers who want to pay by card and all that, but on the whole I think the industry is actually doing ok.

I agree that policy makers shouldn't prop up an industry that can't compete and in this case I don't see that happening. I see policy makers starting to try and foster fair competition rather than competition for competition's sake. A race to the bottom doesn't always produce a winner.

I don't call any of those points 'competing'. I call that playing catch up, and given the number of cabs I still see not taking credit cards or going south of the river, apparently under duress. The race to the bottom I see happening is a race towards the worst customer service possible.

I appreciate that not all cabbies are like this but generations of Londoners have had terrible service from the industry as a whole. Even despite all the changes Uber brought over the last few years, I am yet to see black cabs do anything aimed at making the experience actually better for those sitting in the back.

Eh I think you're being a tad melodramatic to be fair.

Technically it is still competing you're just playing about with words. We've gained many customers over the past year and have had brilliant feedback regarding the card machines and apps like mytaxi and Gett.

The picture you're painting is how you might see us but it's not really indicative of a bigger picture. We're very much respected and loved by many of our customers and are still a hugely popular service in London. That may go against how you feel but it's true, still i'm sorry you feel that way regardless.

You say that you "see" cabs not taking cards or going south of the river. Is that as a passenger or just as a pedestrian making observations? Because I spend a lot of time working in Central London and I can tell you I see cabs going south of the river and taking card payments like .... literally all the time

The comment about the race to the bottom is weird, if anything there's been a huge impetus to improve customer service and safety from within and without over the past few years. TfL's recent decision to not renew Uber's operators licence only highlights their complete failings to address said impetus.

You say you are "yet to see black cabs do anything aimed at making the experience actually better for those sitting in the back". Could you elaborate on what exactly you would like to see? Genuine question I would like to know.

You say that you "see" cabs not taking cards or going south of the river. Is that as a passenger or just as a pedestrian making observations?

I've been refused plenty. My wife was refused at Oval after being booted off the tube when a train failed. The cabbie wouldn't drive up the road to Peckham and left a woman alone on the street at night. She became quite distressed. I was refused 3 times in under a year once I moved here from Battersea, not lots but it was enough to drive me over to Uber and I used to use black cabs on an almost daily basis because my work always covered it.

Just walk around Telegraph Hill, Peckham, Brockley, Lewisham, Forest Hill you rarely see black cabs in those areas because the Old Kent Road is an obvious turn off.

That's competition. Equally why should policy makers prop up an industry that can't compete?

It's not legal or sustainable competition. Businesses need to comply with the regulations of the markets they operate in, and assuming the regulations are pro-consumer, we lose out on the long run if we sacrifice protections for discounts.

As for trying to compete with subsidised fares, antitrust courts have long recognised that price gouging in order to undermine competitors and establish a monopoly is in fact anticompetitive.

I think it's safe to say Uber's global investors play a role in reducing "retail" prices in every market they operate in, but I haven't looked for evidence of that.

As for trying to compete with subsidised fares, antitrust courts have long recognised that price gouging in order to undermine competitors and establish a monopoly is in fact anticompetitive.

Thank you this is exactly what i've been trying to say but you explained it much more succinctly!

Gett do fixed fares which are very close to the meter, usually slightly less than the meter but not by much. In my experience people just like to know what they're paying before getting in. With mytaxi everything goes on the meter but they occassionally have some very good deals on offer too.

I'm well aware we can charge less, it's kind of pointing out the obvious. A shopkeeper can sell all his crisps and sweets for 1p each if he wants. It doesn't make business sense for me to charge less at the moment when there is plenty of demand.

I would however, be open to the idea of say a 1 month trial whereby the meter rates are reduced slightly for rates 2 and 3. If TfL publicized it well and the general public was made aware of it well in advance, I think it could possibly work and i'd be very intrigued to see the outcome.

You're welcome to ask for less money from your employer.

You wouldn't do it though, obviously.

I'm not at threat from a competitor who can do my job to an almost identical standard for a much lower price.

If it was that or keep my job I might consider it. It's what German workers did in the recession.

Besides, I'm making the point that it's misguided to just say 'blame' TfL for the prices.

Hmm. Well I don't really feel at threat from Uber per se. 2017 has been fantastic so far. I'm very busy most nights, get lots of customers offering their support, a lot of passengers telling me they've switched from uber.

Of course this is all anecdotal but it's not exactly as though uber is forcing me out of business. People actually underestimate black cabs - we're more popular than you realize.

It's more the environment which allows a company like uber to actually operate the way they do in the first place. I'm not afraid of competition, just unfair competition.

The comparison with German workers is very random, horses for courses.

Besides, I'm making the point that it's misguided to just say 'blame' TfL for the prices.

But it is literally their responsibility. I mean, the buck completely stops with them. It sounds to me like you're suggesting that the LTDA, which for all intents and purposes is basically a labour union, should actually campaign for their members to be paid less, it's just never going to happen mate lol

Anyway I don't think black cab fares have even had a hike in ages. I know there was a very small increase last year but that was only to absorb the cost of the credit card commission. I may be wrong but I think fares have actually been kept very stable, effectively flatlined throughout the pass few years.

You're missing the point. Your response to 'cabs are expensive' is 'not our fault, TfL set the fares'. They don't, they set the maximum. You don't need to lobby TfL to charge less if you want to, you just do it. But like you said, if Uber isn't a threat to your job then that's a moot point.

The whole point, again, is it's wrong to say cabs are expensive because of TfL. TfL set a cap. The cap protects customers to prevent hidden fees or drivers price gouging (e.g. in Stockholm every taxi has a different rate and it's on a sticker on the back window, so it's easy to end up in one that's numerous times more expensive than the a average).

No I get the point you're trying to make, but we see things very differently so I think we are just going to have to agree to disagree :)

The whole thing about the fare being a "cap" is just to allow drivers to take a bit of money off should they choose as a sort of reverse-tip to the customer (we do this sometimes). It looks to me like you've re-interpreted this abstract of law to suggest that every one of London's 24,000~ black cab drivers either comes up with their own individual below-the-meter price structure, or comes together with other drivers to agree a below-the-meter price.

Firstly this is completely impractical and never going to work simply for just logistical purposes alone.

Secondly it would only create heaps of confusion for the average customer compared to having uniform across-the-board meter rates.

Thirdly we already have a sensible and centralized solution to this and it's called the annual fare review. Feel free to take part in the consultation next April.

Firstly this is completely impractical and never going to work simply for just logistical purposes alone.

So your taxi meters can't be set to lower fare...? It's also very easy to discuss things with large groups of people these days. Hint: you're doing it now...

ETA: Lol at the Black Cab Driving Redditors down-voting this.

"I don't feel at threat from Uber per se", says the guy doing a whole AMA about the threat from Uber, specifically because of the Uber ruling today.

Why bother then? Why blockade streets? Why piss off the public?

A few points.

Our meter is completely controlled by TfL. Every year some people in TfL HQ decide if the rates should go up, go down or stay the same. TBH I have no idea who these people are or how exactly they calculate the changes, but I know it does involve a public consultation, and probably looks at other factors such as the rate of inflation and the running costs of the business.

The cab drivers lobby HARD for the prices. TfL caves easily, look at the tube drivers. I'm not saying you earn too much, but the consumer feels he gets screwed by the deal (read on).

You say that the prices are "ridiculously high" - high in relation to what exactly?

High in relation to the effort involved for that one transaction. This is an uncontestable fact. A 1 mile journey can cost a tenner, and the cost of a black cab per hour is about ÂŁ90 (from https://tfl.gov.uk/modes/taxis-and-minicabs/taxi-fares ). Factor out the vehicle and that is still about ÂŁ80 an hour, over 600 a day. Very few people earn that, and that's why black cabs seem ridiculously expensive to users.

Of course, you're not just paying for the taxi when you use it. You're paying for it to be available in the spot you want it, to drive between jobs, and for its downtime. Drivers spend about 25 minutes between fares on average (https://www.insuretaxi.com/2016/08/taxi-driver-survey-2016/) and you're paying for them to sit around or do other stuff while that happens. (From the same link, they only spend about 1% of that time productively).

This is where the model is broken. We're paying people effectively to sit around waiting for a job to be available, then balk at how much the perceived actual cost is. To address this, the model needs to change so drivers spend more active time driving and less time waiting for fares, so they can earn a fair wage for a fair fare (lol). This is the exact problem uber solves by putting drivers and users directly in touch with one another, so drivers can remain active (and users can get a car immediately).

Passengers usually tell me that Uber is on average about 20-30% cheaper.

About half the cost, once past the minimum charge. You don't need to take hearsay on this, the figures are out there. A ÂŁ90 black cab journey to the airport cost me 40-50 with uber.

Regarding the various points about cab drivers being perceived as anti-progress, this has been a battle I've seen for a good 20 years in London. Card readers 10 years after you can use them everywhere else. VAST surcharges when they first came in (20% I think it was?) Contactless 5 years after everyone else. A business model so archaic that rather than deploy something, anything, to make life easier for users, do nothing until a brand new company like Uber comes along with a better model, then have an absolute shitfit and try to ride them out of town. You have the reputation of being protectionist and anti-progress because every move that's been made around technology has been resisted as hard as possible.

I used to work for TfL, and I can tell you the people that represent your profession are some of the hardest-nosed luddites I've ever met. They don't want to see the model change, and frankly want to keep their drivers spending a lot of time in downtime rather than working.

Good luck to you, because Uber was just the first warning-shot across the bows. Many more will come, and your job is going to be utterly annihilated by autonomous vehicles in the next 8-10 years, so be sure you're one of those 1% using their downtime to learn a new skill.

The cab drivers lobby HARD for the prices. TfL caves easily, look at the tube drivers. I'm not saying you earn too much, but the consumer feels he gets screwed by the deal (read on).

You're saying "cab drivers lobby HARD for the prices", can you elaborate on what exactly this entails? I'm not trying to ask a spiked question, just would genuinely like to understand what exactly you mean. I speak to cab drivers all the time on a wide range of issues and not once has anyone shared their experiences of lobbying TFL. I mean maybe you're right, but i'd like some more information?

If i'm honest this all sounds a bit paranoid. We are not some kind of secret shady underground cartel lol, maybe some people have this fantasy though

High in relation to the effort involved for that one transaction. This is an uncontestable fact. A 1 mile journey can cost a tenner, and the cost of a black cab per hour is about ÂŁ90 (from https://tfl.gov.uk/modes/taxis-and-minicabs/taxi-fares ). Factor out the vehicle and that is still about ÂŁ80 an hour, over 600 a day. Very few people earn that, and that's why black cabs seem ridiculously expensive to users.

"uncontestable fact" ÂŁ80 an hour 600 a day

SLOW DOWN!

fross, please this is getting quite strange. I don't think I have ever earned anything close to ÂŁ80 an hour driving a cab. Occassionally you'll get lucky with a long distance job or a mad flurry of work and you'll do ÂŁ35 an hour but that's the exception rather than the norm.

Consider though that the driver is not actually "earning" that sum but rather two thirds of it (approx one third of our income goes on overheads).

I'm actually going to break down our earnings as best as I can based on some examples of shifts that a cab driver might do.

Working from 9am to 5pm monday to friday * On average taking approx 15 to 20 an hour on average about 17.50 is right * 17.50 x 8 hours = ÂŁ140 * 140 x 5 days = ÂŁ700 * minus cab rent -240: ÂŁ460 * minus diesel: -120: ÂŁ340 * minus credit card and app commission -30: ÂŁ310 * 310 divided by 40 hours worked equals about ÂŁ7.75 an hour or a weekly earning of ÂŁ310.

Working from 4pm to midnight monday to friday * On average taking approx 20 to 30 an hour so we will say 25 * 25 x 8 hours = ÂŁ200 * 200 x 5 days = ÂŁ1000 * minus cab rent -240: ÂŁ760 * minus diesel: -120: ÂŁ640 * minus credit card and app commission -40: ÂŁ600 * 600 divided by 40 hours worked equals ÂŁ15 an hour or a weekly earning of ÂŁ600

Working from 8pm to 4am wednesday to sunday * On average taking approx 25 to 30 an hour so we will say 27.50 * 27.50 x 8 hours = ÂŁ220 * 200 x 5 days = ÂŁ1100 * minus cab rent -240: ÂŁ860 * minus diesel: -120: ÂŁ740 * minus credit card and app commission -40: ÂŁ700 * 700 divided by 40 hours worked equals ÂŁ17.50 an hour or a weekly earning of ÂŁ700

It goes without saying that we do not have the perks of being employed such as holiday pay, sick leave and a company penion.

Now with all that in mind, consider how I feel when reading this: https://www.theguardian.com/commentisfree/2017/sep/23/over-uber-london-driver-fares-rivals-work

So quite often when people say "you've got to compete/modernize!" you can understand how it might translate to "I just want a rock bottom cheap fare". Really if competing just means living the life of an uber driver then i'd rather do something else.

Anyway because the rent is a fixed cost you can do more hours overtime and earn some decent money but the tradeoff is that now you're working 50-60 hours a week and doing anti-social hours too so that's perfectly reasonable.

The meter works on time and distance. When the cab is in traffic, the meter runs at its lowest rate. When working on distance, it's usually about:

ÂŁ3.00 per mile on rate 1 (0500 to 2000 hrs mon-fri) ÂŁ3.50 per mile on rate 2 (2000 to 2200 hrs mon-fri and sat sun 0500 to 2200) ÂŁ4.00 per mile on rate 3 (2200 to 0500 mon-sun)

This is approximate but I know it's right because I use it to give price estimates for long distance journeys ALL THE TIME

You're saying ÂŁ90 an hour based on what you've read on that TfL page. Read it again it's saying that the average price between central london and heathrow is betweenÂŁ48 and ÂŁ90. A journey from the western edge of central will cost approx ÂŁ48 and from canary wharf more like ÂŁ90, that's what it's trying to convey on the fare table.

No cab driver in London is earning ÂŁ600 a day on a regular basis without working EXTREMELY long hours and somehow getting very lucky with every shift. I'd say the average yearly income for a cab driver doing about 40 hours a week over about 44 months of the year is in the region of about 30-35k? You can earn 40k 50k even 60k if you want but it means doing some insane overtime.

Of course, you're not just paying for the taxi when you use it. You're paying for it to be available in the spot you want it, to drive between jobs, and for its downtime. Drivers spend about 25 minutes between fares on average (https://www.insuretaxi.com/2016/08/taxi-driver-survey-2016/) and you're paying for them to sit around or do other stuff while that happens. (From the same link, they only spend about 1% of that time productively).

What?? No you're not, this is just not true at all. You literally pay for the journey that's it. I have no idea how you've worked this out. If i've spent 30 minutes on a rank, the fare doesn't increase compared to if i'd been waiting 15 minutes. Mate it just doesn't work like this at all lmao

We're paying people effectively to sit around waiting for a job to be available

No you're not, this is just a really strange thing to say.

To address this, the model needs to change so drivers spend more active time driving and less time waiting for fares, so they can earn a fair wage for a fair fare (lol). This is the exact problem uber solves by putting drivers and users directly in touch with one another, so drivers can remain active (and users can get a car immediately).

But uber drivers also spend time waiting around. Sometimes waiting around means actually having your lunch break while you queue for half an hour on a rank to recharge your batteries and wait for another job. What's wrong with that?? We can't be constantly driving throughout the whole duration of the shift. Have you ever spent 8 hours continuously driving in central london??

About half the cost, once past the minimum charge. You don't need to take hearsay on this, the figures are out there. A ÂŁ90 black cab journey to the airport cost me 40-50 with uber. Regarding the various points about cab drivers being perceived as anti-progress, this has been a battle I've seen for a good 20 years in London. Card readers 10 years after you can use them everywhere else. VAST surcharges when they first came in (20% I think it was?) Contactless 5 years after everyone else. A business model so archaic that rather than deploy something, anything, to make life easier for users, do nothing until a brand new company like Uber comes along with a better model, then have an absolute shitfit and try to ride them out of town. You have the reputation of being protectionist and anti-progress because every move that's been made around technology has been resisted as hard as possible. I used to work for TfL, and I can tell you the people that represent your profession are some of the hardest-nosed luddites I've ever met. They don't want to see the model change, and frankly want to keep their drivers spending a lot of time in downtime rather than working. Good luck to you, because Uber was just the first warning-shot across the bows. Many more will come, and your job is going to be utterly annihilated by autonomous vehicles in the next 8-10 years, so be sure you're one of those 1% using their downtime to learn a new skill.

Mate chill out wtf

You have misunderstood the point u/fross made about customers paying for the time that you are not actually in the black cab.

Customers are not directly paying for down time, they are indirectly paying it through the higher prices once the meter starts running. That's because the fare increases to make up for the down time.

If black cabs had less time in between fares, prices could be lower. There would be more time with the meter running / more fares.

That is the main aspect of the model that Uber is based on. More efficient link-up between customer and driver = more time with the customer actually inside the vehicle getting to where they want to go. Less time wasted with drivers waiting around for a new customer, or driving to the next pick up point. That means drivers can charge less to the customer and still be pulling in a decent wage. It also means more convenience for many customers.

Clearly, Uber is also relying on other shortcuts to reduce prices that have a negative effect (i.e. tax avoidance, lower safety standards/driver vetting, perhaps paying an unfair wage to their driver, etc). But that doesn't invalidate the basic principle behind the model - providing a more efficient / more convenient service.

Customers are not directly paying for down time, they are indirectly paying it through the higher prices once the meter starts running. That's because the fare increases to make up for the down time.

I honestly think you are putting waaay too much thought into this. The fares do not increase to make up for downtime, I have never heard of anything like this. AFAIK TfL has actually kept the fares pretty much the same for the last few years (i can't find the data, but if anyone has it please feel free). From what sources are you basing this knowledge off?

If black cabs had less time in between fares, prices could be lower. There would be more time with the meter running / more fares.

I really can't see prices coming down much to be honest. During busy hours there's already plenty sufficient work for everyone IMO.

The quiet times of the day/night are mostly just that - quiet times during mid day and the early hours of the morning when there isn't much work about. The same logic applies to Uber drivers where they experience quiet and busy moments of the day/year. The only difference is that they have surge pricing and we have a flat rate. Some customers prefer the surge model and some prefer a flat rate. shrug

That is the main aspect of the model that Uber is based on. More efficient link-up between customer and driver = more time with the customer actually inside the vehicle getting to where they want to go. Less time wasted with drivers waiting around for a new customer, or driving to the next pick up point. That means drivers can charge less to the customer and still be pulling in a decent wage. It also means more convenience for many customers.

Again to me it does sound like you're just over-thinking this. This "model" is not limited to Uber. It's exactly the same thing Hailo, Addison Lee, Gett etc have all been doing for years as long as Uber. It's not really as unique or revolutionary as you're making out.

Also the impact on efficiency is certainly there somewhat, but is hugely exaggerated.

When the streets are busy (rush hours, evenings and weekend nights) you're far more efficient working the street than being on the apps. You could drop someone off at a West End theatre and then get hailed 10 yards up the road, or accept a job on the app and spend 10 minutes sitting in traffic trying to get to them. It really works both ways.

"I honestly think you are putting waaay too much thought into this. The fares do not increase to make up for downtime, I have never heard of anything like this. AFAIK TfL has actually kept the fares pretty much the same for the last few years (i can't find the data, but if anyone has it please feel free). From what sources are you basing this knowledge off?"

You don't have to put that much thought into it. The downtime is already priced into the fares, as I said before, indirectly.

If you have a rival service that minimises downtime, they can decrease the prices, because they are getting a better journey/downtime ratio.

Whether the fares have stayed the same or not is irrelevant. They are too high because of the inefficiency of the black-cab service model. Uber can charge less because their drivers spend more time with a customer in the back of the car than you do (amongst other reasons, including their unethical business practices).

You don't have to put that much thought into it. The downtime is already priced into the fares, as I said before, indirectly.

What. You still haven't explained how this is, just repeated the claim.

You're making the claim that TfL prices "downtime" in to the fares. By how much and to what extent? I mean maybe you're right. But this is the first I have EVER heard of this and you're not really convincing me of the idea very well so far. Look i'm happy to be proved wrong because it would be a very interesting talking point but simply stating your claim without anything to back it up just kind of suggests that you are making this up on the spot? Thanks.

Not that poster, but the concept isn't difficult to get at all.

If you spend 5 minutes with a customer and 55 minutes sat around waiting, you'd have to charge 12 times more than if you spent the whole hour with customers to make the same money.

Waiting around is priced into the fare.

Edit: Thanks for taking the time for this AMA, btw.

You have double standards.

You chastise people for wanting rock bottom prices as it is natural people will but do not care about the lobbying done by the cab drivers at TfL to increase prices as well as make it seem ridiculous to charge less than the cap.

These are both 2 sides of the same coin of different groups of people wanting and obviously doing what's best for them selfishly but you can't see that.

Oh i'm absolutely not trying to chastise people for it at all, just explaining where I as a driver fit in to the whole puzzle. To be honest as a Labour member and voter i've got a lot more respect for Thatcherite/free-marketeers who support Uber than trade unionists and socialists who want to talk a good talk but can't really walk it. I mean it's not really a big deal to me though. I've literally got mates who will get an Uber back home from the pub and some who will get a black cab. I won't argue with someone over something so trivial.

I'm also not exactly endorsing nor condoning what the LTDA do either, just explaining that it shouldn't exactly come as some great shock to people when they see a union calling for better pay as that is what unions generally do. Companies want to maximize profits and unions want to maximize their members pay, we can discuss the rights and wrongs but i'm just explaining that this is pretty standard practice.

and your job is going to be utterly annihilated by autonomous vehicles in the next 8-10 years

As an engineer interested in this topic, I think this is very optimistic. Especially with regards to London, it's not the easiest town to use autonomous vehicles in.

It's not just going to be traditionally working class/blue collar jobs that are impacted. I know it will happen eventually and when it does it will change quicker than people expect.

But anyone working in finance, law & the medical professions needs to consider their future too. We are heading for great social and economic upheaval and for an unspecified transitional period it will be extremely difficult for a lot of people.

I think the very least people can do is actually have a bit of respect and humility for those who are going to be effected. I really don't like this snobby attitude of "haha you're job is going to be automated good luck fella".

Dude its a lot more than 30% cheaper. Maybe people can correct me if Im wrong but I would guess its always come well under half the price of black cabs.

I'm actually on your side even though I never use black cabs, I think goods and services should be priced fairly and I like that you are running your own business and see most of the money rather than some company.

But at the end of the day your prices are higher than I want to pay for the service and Uber isnt. Plus the technology of Uber is soo much better. I can even play my own tunes via Spotify when they have figured out how to do that.

I imagine Uber is coming back but after they have addressed the problems TFL raised. I hope you guys get a level playing field and perhaps also modernize a bit at the same time, its not a service I like to use much but I appreciate your side of the story.

Well when Uber's got a surge on we're often cheaper and most people have told me about 20-30% is right so i'm just going by that. I can't tell you how many times I have to pickup passengers in the west end that have been waiting around for up to an hour for an Uber and keep getting their ride cancelled or whatever. I mean if someone wants to pay rock bottom prices then that's fine but i'd rather get a different job than work for that kind of money to be honest. You can get fixed priced fares on Gett, and mytaxi occasionally have half price deals on weekends.

That spotify idea sounds horrible, jesus christ!

No way i'd be having that if I was an Uber driver. I'd only support the idea if the sound only came through the rear speakers or something. The driver needs to have the final word on what's coming through the stereo. I'm not listening to someone's hardcore gabba whilst navigating Hyde Park Corner in rush hour!

Also would you be able to explain what precisely you mean by "modernize" in the context of this discussion?

That spotify idea sounds horrible, jesus christ!

...

Also would you be able to explain what precisely you mean by "modernize" in the context of this discussion?

This is literally the definition of irony, right here.

Nah it's not at all, you're really twisting my words around a bit actually. Perhaps I can explain myself a bit better?

The spotify idea sounds like a very good way to cause distraction/annoy the driver while he's trying to focus his or her attention on the road. Not sure if you've had much experience driving yourself but if you have then you'll know there are often times when you really need to just turn the radio off and concentrate. I mean I allow my passengers to hook their phones up to my speakers all the time. I've had drum and bass blasting out the windows going over Putney Bridge, and the soundtrack to Riverdance as i'm driving down Oxford Street. I let people charge their phone and whatever. I don't even look at it as "modernization" or whatever, it's just doing my job. But as the driver if I need to turn that shit off and concentrate for a second then damn right that's what i'm going to do!

What I also said was that I would support the idea if the music only played in the rear speakers. If you honestly think i'm some kind of luddite for simply being concerned about driver safety then I would ask you again to define what is meant exactly by "modernization" in this context?

It's a buzzword that I hear politicians and spokespeople throw about quite a lot these days, but they never seem to specify what exactly it entails. I think it's become a bit of a lazy phrase that people use to explain some vague notion of progress without actually looking at practical implications.

I used to be a professional driver, yes. And I still am, of sorts. That's not really the point though.

You seem to have gone from 'this is a terrible idea' to 'I support this idea and regularly do it' in the space of one post.

I don't think it's being suggested that this music would it be out of control of the driver (you understand that most minicabs are just 'ordinary' cars with the volume control in easy reach of the driver, as I'm sure is the same in a black cab). However your instant 'this is a terrible idea' reaction just highlights the point that most have made: the apparent resistance to change and unwillingness to accommodate what the customer wants.

heathrow black cab for me to canary wharf was ÂŁ100 a few years back, uber is more like ÂŁ42 and I can hail it knowing it'll arrive normally in around 5 minutes

not a hard choice

What time of day/night was the journey? ÂŁ42 is stupidly cheap, jesus christ that's insane. I mean after commission the driver will get about ÂŁ32 for that. I would flat out refuse to do that job for that kind of money. Sounds like you got a good deal but not the driver.

That was about 4pm on a Sunday a few weeks ago.

Heathrow express/tube come in at something like ÂŁ25 and would've been faster given the traffic we went through so the decision is really ÂŁ20 for a nice end to a vacation.

I chatted with the driver and he was happy with the income because he doesn't like waiting around between jobs although less happy about the traffic.

Without the traffic the journey would've taken about 80 mins so suspect that does still work out to above minimum wage once costs are taken into account - so not bad for unskilled labour/choosing your own hours?

heathrow black cab for me to canary wharf

I've done that trip many times in both, black is always over ÂŁ100 and good luck finding one that'll make the trip when your flight gets in really like (ie, past midnight), especially if you don't have cash.

Out of interest what would you consider a reasonable fare? I think the lowest i'd probably do it for would be about ÂŁ80, and that's only if really desperate.

Not Canary Wharf, but from SE16 (across the river). Black cabs for a Heathrow run is about 100. My usual local mini cab does it for 55. However, once I started using Kabbee, I've seen fairs as low as 45.

The part that I don't get is: the minicab fellas are doing it for almost half, and it's very unlikely that they'll pick a passenger up on the return leg back into town. However, black cabs have a rank at Heathrow. Why the 100 charge?

Don't get me wrong - I still do use black cabs from time to time, and have stopped using Uber after reports of sexism, and all that abuse at their work place.

I'll admit that ÂŁ100 is certainly quite a lot from se16 to heathrow. Mytaxi does heathrow for about ÂŁ55 - ÂŁ60 (from central london). Not sure how much different it would be from se16 though.

The rank at Heathrow has something like an insane 4 hour wait time. I have never ranked there and to be honest don't think I ever will. It's mostly used by drivers who live quite locally, stop in there at the start of their shift for a cup of tea and to use the gym or whatever.

4 hours? Blimey, that's madness.

BTW, thanks a bunch for answering these questions. At least for me, it has given me quite a bit of insight to what you do. :)

One time I was in SOHO (I think) drunk at 3AM and I asked a black cab driver what it would cost to get me and my friends home and I was quoted something like ÂŁ20 or ÂŁ25.

That morning, I ordered my first ever Uber ride (using my very drunk friend's phone) and we all made it home for less than ÂŁ10.

I have never considered a black cab ever since.

You have to realize that once cabs are priced out then Uber will raise their rates. They know the msrket. It's only because they operate at a staggering loss to gain a footprint that you get this deal.

It's such short term thinking. Uber is terrible.

That's where I would have to disagree. Personally I find it hard to predict the future. Maybe black cabs die out but many ride sharing apps come in and the market becomes very competitive while prices remain low. Or maybe Uber monopolizes the market and they jack up the prices due to that.

Point is, the choice in front of me is clear: my wallet will be ÂŁ10 thicker when I get home if I take the Uber. But the future is not so. I place a lot of emphasis on the time value of money, and would definitely not sacrifice some ÂŁ right now in the chance that it would be better for me later, because markets are terribly hard to predict.

Yeah I can understand where you're coming from because as a driver I look at it the same way. If a job is usually about ÂŁ20 and someone wants to do it for half price then it's not really worth my time as I also place emphasis on the time value of my money etc.

The difference of course is that the worth is decided by what people are willing to pay and offer - for better or worse uber is willing to do it for less so anyone without spare cash to Burn will pick them.

That is before the added convenience of using uber in terms of tracking, speed and ability to charge phones and play your own music and of course the biggest annoyance Cash.

Yeah but there's plenty of Londoners willing to pay for a black cab as well. I'm sorry but i'm not really going to be losing sleep by turning down your half price offer. I don't mean that in a nasty way it's just true. A plumber who runs his own business probably gets undercut by British Gas all the time, there is no obligation to slash prices at every turn just for the sake of it. Also precariat workers are at a disadvantage in any race to the bottom as we don't benefit so much from scalability i.e. you can only do so much work in an hour anyway. For investors who don't actually have to get their hands dirty however it's a different matter as their profit potential is not restricted anywhere near as much by time and labour.

how do you know its most drivers

If it is a minority of drivers, there will be some minority of unlucky riders whom it happens to a majority of the time just due to their bad sampling luck.

Anecdotal experience can be misleading when considering the bigger picture.

I talk to my passengers about this stuff and whilst I certainly do hear the odd horror story, most people say that since October they've had no problems. shrug

I mean i'm not denying it happens, I just don't think it's anywhere near on the scale as some people make out. In any case, it's an issue which I believe will get progressively better as older cab drivers retire.

"Anecdotal experience can be misleading when considering the bigger picture."

...followed by anecdote....

But the racism and fountains of daily mail headline conversations are free...

Yeah that was exactly my point. We can exchange anecdotes that contradict each other all day so to claim one side is irrefutably correct without hard evidence would be arrogant. I've been very balanced and reasonable here.

Not sure what your daily mail comment was all about?

Problem is you are talking to people who like Black Cabs. People who like Uber either won't be tell you or will just not take Black Cabs. I'm in the latter category.

Anecdotal experience can be misleading when considering the bigger picture.

Right, I'm just pointing out the mathematical mechanism by which this can be true

You mention that these problems are a minority, and I'm sure that the guys you know don't (or claim to not) act like this, but of the last 5 black cabs I took (or attempted to take) two refused to take me because I was going to zone 4 and they don't go that way (???). One pulled the broken card machine bullshit, and the other two were perfectly fine. Of course that is a small sample size and purely anecdotal, but it does a lot to taint my view of black cabs.

Yeah of course it would taint your view, that's downright ridiculous.

I picked up a young lady a while back in Farringdon who wanted to go to Greenwich. She said she'd been refused by 3 cabs all with their lights on. She was black, and felt that it was because of the colour of her skin that they didn't want to take her. Really, really pissed me off.

I've been playing with the idea of establishing some kind of "Progressive Cab Drivers Association" as many of my cab driver mates are also very progressive and we feel that there are many others like us who are just sick of this shit and feel very misrepresented by the racist/arrogant cab driver stereotype.

Thanks for taking your time to come here and explain your side, but don't you think that most of these issues are taken care by Uber?

  1. Making drivers take card... 100% of Uber drivers take card

  2. Hesitant about short or long trips... Uber drivers take almost any job given to them, or another one will be found immediately.

  3. You took the knowledge test... Isn't that basically Google Maps?

    Seriously not trying to be a dick. I want to understand your side more.

The Uber mechanism for controlling supply and demand of drivers is much better than licensing system used today.

Making drivers take card... 100% of Uber drivers take card

If you're comparing like for like then 100% of black cab drivers on mytaxi and Gett also take card so this is a moot point.

Hesitant about short or long trips... Uber drivers take almost any job given to them, or another one will be found immediately.

Ehh this problem exists between both black cabs and uber unfortunately. I'm always hearing from passengers about uber drivers deliberately cancelling jobs and messing them about etc, it happens a lot maybe you just haven't encountered it? There's no excuse for it, be it black cab or uber but the problem exists everywhere.

You took the knowledge test... Isn't that basically Google Maps? Seriously not trying to be a dick. I want to understand your side more.

You want to be a london cabbie so you go to TfL and find out what you have to do. They say "learn the knowledge" so you just go and do it. There's no subsidies, student loans or money from the taxpayer to help you out, you have to fund it yourself by working at the same time or by being lucky to have a family that can support you financially. For the most part I found the knowledge to be really fascinating and interesting, being a Londoner it was great to sort of rediscover my city all over again. Yes I think there is probably a bit too much emphasis on learning random places that you're never going to need to know, but on the whole it does its job very well. The Knowledge acts as a kind of filter to stop wannabes and chancers from signing up. You might not value it, but many of our customers do. We actually gain work from Uber on the strength of The Knowledge, I know this because my customers tell it to me all the time. You don't have to value the knowledge like they do, but you can at least respect the fact that others do. I may not see much value on spending ÂŁ7 on a fancy item from Waitrose when I can get it for ÂŁ3 in Asda, but that's just me. I don't go around telling everyone who works for Waitrose that they're part of some price-fixing lobby group (not saying you do either but this is the sort of attitude I get from some people).

The Uber mechanism for controlling supply and demand of drivers is much better than licensing system used today.

Well you can just as equally say that the uber mechanism for controlling supply and demand has increased the number of private hire drivers from 60,000 to 120,000 in the space of just 3 or 4 years. TfL, the Metropolitan Police and many MP's are now aware of what a problem this has caused in regards to congestion etc.

If their drivers ... fully complied with our taxation system

What, like all the black cab drivers with CASH ONLY signs?

If you see a black cab with cash only signs in London now, then report them. They're not allowed to be on the road any more if their card machine isn't working.

Sure but that would mean me getting into a black cab.

Not unless it's schrodinger's cab.

I think i've seen like... 1 cash only sign in the last 10 months?

lol get with the times guys

They can get away with the card machine not working thing despite it not working meaning the cab isn't roadworthy. I reported a cab who did that stunt to me back in Feb. The investigation by TfL is still pending as I type so there's not much incentive for the dodgier black cab drivers to obey the rules on the matter.

That's a joke, sorry to hear that.

I find other cab drivers who pull this sort of shit to be more of a problem for the trade than the existence of Uber itself, most other drivers i've spoken to tend to agree. They're costing drivers like me work by simply pissing people about, no excuse.

Is it true that it's not roadworthy?

Well technically if the card machine experiences a fault you're supposed to cease working immediately and go home.

I find that very harsh and think you should be allowed to complete your shift and get it fixed the next working day.

If I work nights wednesday to sunday and my card machine breaks down on friday night that means I have to lose 3 nights pay through no fault of my own?

Hmm, that's an interesting point and I agree with you but likewise, surely the consumer shouldn't have to pay for a detour to go and get cash either.

I've never been in this situation in London but I would imagine the fairest way to resolve the problem is if the driver declares upfront that they can't take card payments so the passenger still has the choice.

When people book black cab fares through apps, do they also pay through the app?

Hi /u/cabologist, thank you for offering to do this!

I take Cabs / Uber / Add Lee fairly regularly and have a couple of questions:

1) My impression is that there are some very good taxi drivers who are eager to innovate and try new things (credit card payments before they were compulsory, apps, etc). But there are also some dinosaurs who refuse to recognise that they need to innovate to meet changing needs. Delivering consistency of customer experience is key - how does 'the trade' deal with these drivers?

2) Are the stories about cabbies preferring cash so that they can fiddle their taxes true?

3) Can you see a situation where taxis and minicabs can happily co-exist (e.g. pre-2011 or so) and what would it take for us to get there?

1) My impression is that there are some very good taxi drivers who are eager to innovate and try new things (credit card payments before they were compulsory, apps, etc). But there are also some dinosaurs who refuse to recognise that they need to innovate to meet changing needs. Delivering consistency of customer experience is key - how does 'the trade' deal with these drivers?

As the regulating body it's literally TfL's job to deal with stuff like this. Whilst I recognize it's very difficult to enforce, I still don't think they're doing enough. A few more random stop checks wouldn't hurt. They do them now and again but it's very rare.

Ideally, the card terminal should be built into the cab so that it is actually a component of the vehicle itself. In the event that the cab recognizes a fault with the card machine, it could display a message on the screen with a timer countdown so the driver can't pull any bullshit.

The reason for the timer is because if the card machine stops working halfway through your shift then i'd argue you're within your rights to complete your shift and then get it fixed the next working day. If someone gets in and sees that the card machine hasn't been fixed in 125 days or something then you know something's up.

2) Are the stories about cabbies preferring cash so that they can fiddle their taxes true?

Of course some of them are true. I suspect some of them do it to fiddle their taxes, and some probably do it out of familiarity with handling cash and probably not knowing how a credit card even works, god knows.

The truth is that you will find people fiddling the books in every single line of work where people are self employed and dealing with cash. I'm not trying to say that two wrongs make a right, but that this is a flaw in human behaviour, not just restricted to taxi drivers that work in london.

I have to say though, I have seen just one "cash only" sign since October. I'm sure it still probably goes on though.

It's also worth mentioning that just 2 black cab drivers will pay more to the exchequer in one year than Uber's London division will in the same timespan (this does not include uber drivers obviously - as they don't "technically" work for uber - or do they??)

3) Can you see a situation where taxis and minicabs can happily co-exist (e.g. pre-2011 or so) and what would it take for us to get there?

There will always be people who need something to moan about but yes I can see it getting better at some point provided certain key issues are dealt with:

  • level playing field in regards to how these companies handle their tax affairs etc / no more corporate welfare
  • correct charging of VAT by said companies so that the taxpayer is not effectively subsidizing fares
  • improved driver relations within the gig economy as a whole (better worker representation, possibly a mandatory seat at board level like they have in Germany)
  • an inquiry into the TfL Taxi and Private Hire department (rumours have been abound for years of brown envelopes, corruption etc)
  • better safety standards and more importantly, enforcement of those standards
  • New industry-wide legislation and a review of the taxi and private hire act 1998 with the aim of defying exactly what is meant by "plying for hire"

About level playing field, do you think all cabs, including black cabs, should be stopped from using the the bus lane?

I don't see a reason why they should be given this preference if we are making everything equal. Let the lane be used by cyclists and buses. Thoughts?

The reason we have the bus lanes is because we are allowed to ply for hire.

Plying for hire means you can pick fares up directly off the street (stopping for someone with their hand out). When plying for hire, you need to be in the inside lane so that you can safely stop to pick up passengers on main roads etc without crossing multiple lanes. If you tried driving a cab for a day you would quickly understand that you have milliseconds to react to someone hailing you and stopping in the middle lane and waiting for a space to move over all the time would simply create chaos every time a cab gets hailed. You need to be able to see fares on your left so that your eyes are not darting all over the place while driving. We are also required to be wheelchair accessible therefore need to access the curb to unload the ramp. The reasons for using the bus lanes are all entirely sensible and actually given for reasons of road safety and accessibility.

Private Hire drivers do not need to use bus lanes because they are not allowed to ply for hire, and are not required to pickup wheelchair users either. If they want to ply for hire? They need to do the Knowledge, which absolutely nobody is stopping them from doing.

Plying for hire isn't some divine privilege, we have to train for years and become fully vetted to earn it. Likewise the bus lane isn't given to us out of kindness, it's there for road safety reasons (at least this is how a traffic cop explained it to me when I got my license at TFL).

In addition, being allowed to use the bus lanes is a benefit for the customer, given that the meter still runs even if you're stuck in traffic, albeit more slowly. At present the choice for customers is faster but more expensive, versus cheaper but slower. If black cabs weren't allowed to use the bus lanes, or everyone was allowed to use the bus lanes, then we lose that segmentation of the market.

Thanks for the long expansion, but you can safely pick the passengers and move out of the lane, can't you? The rules could be defined to allow you to do that. Would you be okay with it?

By the way, in today's age no one needs to do the knowledge, I'm sorry.

Why should this still apply once a passenger is in the cab?

Sucks that you had 0 points for this bus it's true, and it's what I wanted to ask. I feel like if there is a call for equal treatment that not only means companies like Uber get the negative effects like things like more regulation, but they of course should get any positive effects of the other side too, like the ability to use bus/taxi lanes. If not then nobody should be able to use the bus lanes apart from buses and bikes.

Simply put, you can't argue for equal rights and then pick and choose which of the rights you want to be made equal, which is what black cab unions are calling for. Do people disagree with that?

I want both Uber and black cabs to be popular. I want black cabs to be just like 20% higher maximum and have an app similar to Uber that they're alllll linked up to so you get them coming quick. That would make people use them more but they have no say in it which sucks.

On another note though, I just prefer the cars you find that Uber drivers have, they're much more comfortable. They're not as spacious but it's a car, i sit down, I don't have a problem with cars. Cabs just feel clunky like a bus. This is yet another thing cab drivers have no say over, they MUST buy the specific car don't they? It's like "if Apple run a city" or "if someone in charge of TFL had a stake in the companies that make the cabs..."

So yeah TFL screws cab drivers over more than they try to help them imo.

On another note though, I just prefer the cars you find that Uber drivers have, they're much more comfortable. They're not as spacious but it's a car, i sit down, I don't have a problem with cars. Cabs just feel clunky like a bus.

Fair enough it just boils down to preference. I also get a lot of passengers tell me they prefer the leg room of a black cab and appreciate the glass partition for privacy. I also get a lot of work involving pushchairs and buggies, these customers say they use us for the extra room too.

It's also worth mentioning that just 2 black cab drivers will pay more to the exchequer in one year than Uber's London division will in the same timespan (this does not include uber drivers obviously - as they don't "technically" work for uber - or do they??)

Uber do have a number of permanent employees in London/the UK, so I suspect that isn't true.

Thanks for doing the AMA :)

Sorry it was 4 cabbies not 2

https://www.theguardian.com/technology/2016/jan/29/londons-black-cab-drivers-consider-court-action-against-uberhttps://www.theguardian.com/technology/2015/oct/20/uber-pays-low-uk-corporation-tax

I mean the statistic surprised even me but I think you're getting income tax and corporation tax mixed up possibly?

I'm not getting them confused, I just think there's an argument that PAYE, NI and (uhh, if they were applicable) VAT contributions all form components of a company's contribution to society, as well as their corporation tax.

Oh ok fair enough I see the point you're making. Yeah I think the LTDA and the Guardian probably "sexed up" the figures somewhat. Maybe it's something like a few hundred cabbies, whatever. I think the point still stands because we're only talking about a very small difference.

Is the comparison between number of cabbies and Uber (the company) not exactly equal as surely you’d compare LTDA with Uber, or Uber drivers with Cabbies. Or do LTDA handle all the cash of every cab?

What. I think you're slightly confused. LTDA are not a taxi app company or a taxi accountancy firm, they're just a trade association/union for helping drivers with things like legal representation and industry/parliamentary lobbying etc.

I don't know how to ask this without it being a loaded question so here it goes anyways.

Why do so many black cab drivers refuse to take a disabled person when they see they have a frame or wheelchair? Unless they have the roundel from metrocab we are often left looking for other choices with Uber being the only option to give us consistantly good service.

I appreciate you doing this Q+A and I do like black cabs on the whole but I find the concept of a level playing field ironic given the lack of quality service provided by black cabs nowadays where it wasn't an issue in the past.

Oh man it really winds me up when I hear about this. If I ever catch another cabbie leaving a wheelchair user stranded I am going to give the driver a right earful, don't you worry.

There is absolutely no excuse for this! Even if somehow the wheelchair ramp is broken or something then pull over, apologize and try to flag down another cab for them or something and then for goodness sake go and get it fixed!

I take pride in doing these jobs, plus getting out of the cab for a few minutes to unload the ramp and set everything up gives me a good excuse to stretch my legs!

Really sorry if this is a problem you've encountered firsthand. I apologize on their behalf and assure you there are plenty of good cabbies out there that would be more than happy to take a disabled passenger.

I appreciate the response and on an individual level, I like black cabs; drivers are normally friendly, chatty and knowledgeable. But unfortunately it hasn't been a one off occasion. We used to rely on the taxicard service but due to the frequently occurring delays we came to rely just on using cabs that had the roundel rather than calling up to book. Then it became an issue where we were told the journey was too short (Journeys usually of between 3 and 8 miles) or just told to try a different cab. Then came along uber with it's ease of access and the fact that disabled people can specify accessible vehicles with drivers who are used to picking up disabled passengers and we rarely use black cabs now because of it.

It's a shame as the taxicard did work out cheaper for us, but we need a reliable service and Uber appears to be the best for that. Again, thank you for doing the Q&A and I do appreciate that maybe we just had a run of bad luck, but our experiences don't reflect well on your profession and leads to a loss of trust of how black cabs operate in the capital. Not your fault, and I wouldn't advise anyone to take our experiences as a direct reflection of black cabs in London, but I think that the entire private hire scheme needs to be looked at for equality and safety standards as singling out a single company does nothing to fix this.

What makes this even more infuriating is that "we provide amazing service to passengers with accessibility needs" is an argument often used by cabbies against Uber

I agree it looks contradictory but it's not the ones refusing disabled passengers who are saying it.

There ARE plenty of us who provide that service. I help elderly passengers with their shopping, get them to their door safely, always help people with luggage and directions etc, have always stopped for a customer in a wheelchair, and always try to go the extra mile in making sure they feel comfortable. What's frustrating is that every other cabbie I know is just the same as me, yet I still hear these stories. We can only just get on with our job really.

Did you get that card machine in the picture intentionally as a subliminal calming measure to /r/London? ;)

LOL

I actually did think to myself whilst taking the picture "let's get the card terminal in so people don't think i'm some dinosaur"

It appears to be off/broken/non-working

It works fine just comes with quite a crappy holder/cradle thing. They look shabby but are made to endure the peaks and troughs of London's alpine speed bumps.

What's actually in the picture isn't the terminal but a screen for the driver so I can see that the payment has gone through and everything's working. Can also print receipts etc. The terminal itself is in the back.

Looks awfully like it has chip slot and swipe point...

Yeah as Leeskiramm said it's a two-part card machine with a swipe thing for the driver though I really have no idea why it's there to be honest. I just use it for printing receipts and making sure the payments go through. What exactly are you getting at? Just quite perplexed by your strangely cynical attitude towards the workings of my card machine to be quite honest.

What are your thoughts on Gett?

Used to be very skeptical about them, thought their attitude towards us was often quite patronizing. Also thought their fixed fares used to be quite off (either too low under the meter, or too high over it!), but now they've got much better.

They've done an extremely good job of winning work from Uber so far this year. A lot of their customers just seem really happy to know what they're gonna pay for the fare before they get in, and I can totally understand that.

They're quite a divisive issue among black cab drivers. A lot of drivers hate them and think we should all just delete the app. Completely crazy knee-jerk reaction in my opinion.

A lot of Gett customers I speak to say they're never going back to Uber after making the switch, so they're doing something right.

There's some really good questions in this thread, I hope you have time to answer the stuff here OP. Yes i'm very pro Uber or well maybe i'd describe myself as pro consumer choice. I'm certainly not completely against black cabs but I do find the way the industry and it's unions act alongside consistent history of dodgy dealings and practices by cabbies to have almost completely eroded my sympathy for you guys in the face of a declining profession.

I respect the effort you put into The Knowledge but personally don't find it valuable like people would have 20-30 years ago, yes it's useful here and there and while apps/GPS etc 100% definitely have their failings the value offset is no where near as poor as it used to be. So what I am asking is, considering that, how do you feel about the depreciation in the value of The Knowledge and what do you see happening to it / that process in the future?

Here's a simple one though, I'm sitting in my home, I want to go to a bar in soho a trip that's about 35 minutes from here in Hackney. Why should I choose a black cab via lets say Hailo (as reality is I'm not gonna be able to find one anywhere near my house) over Uber? Considering it's probably less than half the cost, a similar trip time, more comfortable car, better user experience and just a safe.

While I personally use Uber because I can't afford black cabs, why do you still have to do the knowledge when there are Apps and SatNavs now which get you around London just the same?

Do you think once automated cars come along it could sound the death-knell for taxi drivers in general inside the next decade, not just black cabs and uber? Or do you think there would be unionised resistance/the tech is too far off?

If you overheard/were in conversation another cabbie and they expressed views used by some to stereotype cabbies (i.e. "I don't go south of the river/won't accept card fares/don't let <certain people> in my cab"), would you challenge them in their views? Why/why not?

Do you think these views are endemic to the industry? Is anything being done to tackle them (i.e. diversity training)?

What should we do if we suspect the cab is taking a bad route to waste time and run up the meter? It's only happened to me once but it was an unpleasant experience.

Nutshell:

"Black Cab Drivers are not forcing their TFL bosses to move with the times."

Explanation:

That's not only London, that's pretty much everywhere in the world. Typically local cab drivers will fight Uber in different ways but will never think that, If a technology company can come any day and conquer their market, could mean that stagnation of the business model in the status quo is to blame, not the new entrepreneur?

When the protests / blocking fails then we see the legislation come in to play. To me this just looks like a witch hunt at every stage, even if you have some correct points, but you don't offer the new-age convenience that your new opponent does.

How to understand it better?

Go out and use Uber a couple of times, then use a Black Cab a couple of times and finally compare your experience and costs. Oh and don't say you're a cabbie.

Another said that we are all "racist leave voters" or something along those lines, which is strange to me as most cabbies I know are actually staunch Labour or at least left-of-centre politically, myself included (although which way another cabbie votes is really none of my business).

Off topic, but it's worth noting that these things are not mutually exclusive. A great many Labour voters voted Leave (including, almost certainly, the lifelong vocally anti-European current leader of the Labour Party) and I'm fairly confident some of those Labour Leave voters are racists too. The whole reason the leadership challenge to Corbyn occurred straight after the referendum was the frustration among Labour people that his unwillingness to lift a finger in support of the Remain campaign had allowed Leave to claim its very narrow win.

Question not related to Uber:

Since there is a new Electric black cab coming out will you swap yours out for one of them. What is the feeling in the black cab community about the electric cabs? Would many switch?

Uber has done so much to make it faster/safer/easier and a better service all round. Why haven't black cabs made any changes? I've been sexually harrassed in a black cab, reported it... but nothing had happened. How can this be improved/how can safety be improved?

The two things I enjoy about Uber are: being able to always pay by card and that the majority I take are hybrid cars. You've already talked about card payments a lot so my question is this:

Do you foresee a big uptake of hybrid cars from black cabbies in the near future?

Thanks for diving head first into the belly of the beast.

Honest question here, and I mean no disrespect at all.

As you have said you started training before Uber was around but still said you would do it again. What made you decide to be a Cabbie?

To take three years of your life to learn and get your accreditation for a job that will definitely become obsolete in the future. Whether in 10 or 15 years it will happen. I’m not talking about Uber or Lyft but about driverless vehicles. Tesla, Ford, GM, Google, Uber and all major vehicle manufacturers are building them its the future and we cannot stop it.

I struggle to understand why anyone would take a considerable time to study (same as a bachelor degree) for a Job that will no longer be viable in your lifetime. It’s not like you will be able to just get another job in the industry because it will be turned on it’s head and everyone that drives will be in the same boat. It will be one of the biggest job losses to automation ever.

So I am curious to why you chose this pathway?

Probably early days yet to ask this what do you think about citymappers black cab buses do you think it will be a success or is the money too low?

How do you think causing traffic and deliberately blockading roads will make people sympathetic to your cause? Is Piers Morgan your head of PR?

What do you think of the new hybrid taxis? Will anyone be buying them?

Why are so many of your colleagues racist? As a white person I've had a number of cabbies think that it's ok to be openly racist with me in their cab.

Do you think black cabs have an image problem?

It only takes one bad experience to make someone sour to black cabs as a brand, and express that to their network.

You hear stories of cabbies making inappropriate comments, refusing to drive someone somewhere, saying the card machine is broken, driving people to cash machines, making circuitous routes etc

At least with the other services the customer has ways of complaining if they have a bad service, and the driver has a way of rating the customer too, which incentivises both parties to be civil.

My dad is a black taxi driver in London and my blood boils at how many people throw around stereotypes and misinformation in this subreddit. Thanks for coming along and clearing things up and being honest. This AMA is great.

One of my main daily frustrations is the lack of well-organized traffic light systems within the city. Even on the busiest roads most traffic lights have no sensors and follow rather simplistic patterns.

Aside from that, pedestrians (and I do this myself) cross red lights kinda screwing things up even more. As a result, I often feel it's just wasting my time and probably doesn't help with congestion.

Do you and other cabbies share this frustration? Or I'm the only one here?

When you do The Knowledge, are you also given a set list of conversation topics? It's always the same! Also, how can I indicate early doors that I don't want to chat without being rude? Pretty much every cabbie I've ever had as started chatting a mile a minute as soon as my bum hits that seat and I just don't want to hear their opinions on the weather, football and "all these bloody immigrants."

How extensive is the knowledge?

Does it extend beyond Kentish Town because whenever I have got a black cab they have always had no clue where they were going after this point.

I lived in London for two years. That was right about the time Uber was launching and it was known as a high end private car service. I used uber a couple times. I used minicabs a few times. And I used black cabs here and there when I missed my night bus.

A fair number of my drivers couldn't get me where I needed to go. I didn't live in an unusual area or far out of center. I had one driver drop me off a 15 minute walk from my house and he said it was right across the street.

So all this talk of the legendary Knowledge and I never once saw an example of it. It was harder to pay, quite expensive, and I had to give directions to my drivers constantly.

Where are these Black Cabbies? And if they aren't all at that level, why are they any better than uber?

Beyond the prices and frequent refusal of fares (south Londoner here) it is the lack of knowledge I have found shocking the last few times.

The black cabs I got in didn't know where All Star Lanes was in Brick Lane or where the Academy is in Islington. I had to get Google Maps up in my phone and guide them both.

So let's say that Uber et al are here to stay, how would you see licensed taxis changing in order to co-exist/compete with these new services - if at all? Is it the new guys that need to change - and how?

There are some total loons on this sub, don't mind them. I have my gripes about taxi services but every single taxi driver I've come across has been very helpful.

Thanks for doing this AMA, you seem like a reasonable guy. I'm sorry for the hateful comments you've received. I can only say I think it's a minority of bored teenagers. I hope you feel able to continue to take part in the community here.

I'd like to know your thoughts on the LTDA. Do they represent your views well? I'm a cyclist and I have to say their response to some of the cycling proposals from the mayor's office has really soured my view. I think cabbies and cyclists have a shared interest in getting short, individual journeys out of cars and onto public transport. Do you agree with the LTDAs view here?

Why do black cab drivers almost universally treat cyclists with psychopathic contempt?

This is a great AMA and you seem like a really good guy. Honest and insightful answers. Glad we have people like you providing a valued service to our city. Cheers!

Also, mega respect for doing The Knowledge!

For me, as a Black Cab driver there is nothing to compel you in how you treat your passengers. Whether it's weird comments or conversation, not picking up disabled passengers or being rude or overcharging, there's nothing to ensure a even, decent service for people. You can be as crappy as you want to customers and your future customers would never know. With Uber and digital services like that, there is some assurance of a certain level of service, certainly from a passenger perspective. There's a reason to try to be a decent driver and person outside of a tip, because you may get less or no work in the futyre. And mistakes you make have a bearing on your ability to make a living. IMO, this is a big problem Black Cabs have. Because if you get a bad driver you blame it on the institution, not the individual. Do you think there are any solutions for something like this that would help bring trust back to Black Cabs?

Why do black cab drivers think the knowledge > satellite in space

In london i use black cabs , uber and local mini cabs (ph) In New York , yellow taxi , uber and last weekend a hotel called me the equivalent of a private hire - i wanted to get from Chelsea to J FK, i couldn't find a yellow. I opened Uber app which stated 1 hour wait and fares DOUBLED to over $ 130 - surge pricing!!! Dry Saturday afternoon ! The private hire took me to JFK for~$60 plus i tip- great driver. Uber has shaken up london road transport but they are not a charity if they get the opportunity they'll ramp up fairs without it going to the driver. When i have a bad black cab journey i blame the driver not every black taxi driver ( same attitude towards uber drivers) Every industry has workers with bad attitudes - doesn't mean everyone in industry is rotten. Personally if i want to get around london during the day i use black taxis Ive used hailo and gett for fixed prices journeys that feel more reasonable During the evenings less so My local private hire provide great suburban service

No question, but good one for doing this Ama

Is doing the knowledge all about memory?

Hello Cabologist. I'll stay away from Uber and ask this. Working on London's roads every day, what percentage of people do you think are driving without insurance or even a license? I know this will only be a guess, but I'd like to know your estimate.

I have only one (but serious) issue with the black cabs: why are you all running your engines while waiting in a taxi rank?!? The stench is horrible, and often there is simply no escape. Is not it supposed to be enforced somehow?

Have you seen the new play, The Knowledge? (It's based on a '70s tv movie.) If so, what did you think?

I saw it a couple of weeks ago while and really enjoyed it. I hope you get to see it soon if you haven't!

Hello First of all thanks for this.

My question is would you agree that the trade can be it's own worst enemy? Whilst I accept it's not all cabbies, if you spent five minutes looking at some of them on Twitter it's awash with vitriolic, paranoid, racist nonsense. Aside from the cost, I'm reluctant to use a cab in case I get one of those loons behind the wheel

Absolutely the trade can be it's own worse enemy. To be honest I think that rogue element within the trade has actually had more impact on us than uber could ever have dreamed!

I agree that the vitriolic, paranoid, racist nonsense needs to stop but what can you do? I don't look at that stuff on twitter, total waste of my time.

Have you thought about changing your cabs suspension to make the ride easier?

hate the bloody ride of those things!

Do you think the knowledge is still valuable in today's world of satnavs?

Black cabs are a rip off and the biggest cowboys of them all

Why are so many drivers of black cabs

  1. supporters of the armed forces
  2. pro-Brexit
  3. Right-wing
  4. impatient drivers
  5. self-righteous
  6. massive chips on their shoulders
  7. only taking cash
  8. hating cyclists in particular

Hi! Thanks for doing this AMA!

My question is if a black cab stops with its light on and asks you where you are going do they have to accept your fare?

The reason I ask.. I was once on the TCR at two o clock in the morning after finishing a shift, its massively raining and i didn't have a brolly, decide to flag down a cab since they are pretty frequent. Not one, not two, but three cabs with thier lights on stop in this downpour, ask where im going and then say its too far. I was almost in tears at this point when a fourth cab finally stopped and accepted it. I was going to walthamstow btw.

I kinda lost faith in Black Cabs after that.

I wouldn't trust a scruffy ĂŒber immigrant driver. I'd rather pay more and use a local taxi firm.

Why are you complaining over uber? Why can't you be a uber driver or just change job?

Do you go to the airport? Water or soap?

How convenient! You want to have a "conversation" while keeping a monopoly. I'm glad you're satisfied and can look yourself in the mirror mate.

Does anyone ever get confused and expect you to be a black, cab driver? Not that I am bring race into the equation!

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Lnav: a log file navigator

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Many logging tools, like Splunk, provide great features but are optimized for large-scale deployments.  They require installing and configuring servers before they can be effectively used.  There is still a need for a robust log file analyzer for the terminal.
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Is beaming down in Star Trek a death sentence?

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In the 2009 movie Star Trek, Captain Kirk and Sulu plummeted down toward the planet Vulcan without a parachute. “Beam us up, beam us up!” Kirk shouted in desperation. Then at the last second, after a tense scene of Chekov running top speed to the transporter room, their lives were saved moments before they hit the doomed planet’s rocky surface.

Is <em>Trek</em>'s transporter a bit like <em>Futurama</em>'s suicide booth?
Enlarge/ Is Trek's transporter a bit like Futurama's suicide booth?

20th Century Fox


But can beaming out save someone’s life? Some would argue that having one’s “molecules scrambled," as Dr. McCoy would put it, is actually the surest way to die. Sure, after you’ve been taken apart by the transporter, you’re put back together somewhere else, good as new. But is it still you on the other side, or is it a copy? If the latter, does that mean the transporter is a suicide box?

These issues have received a lot of attention lately given Trek’s 50th Anniversary last year and the series' impending return to TV. Not to mention, in the real world scientists have found recent success in quantum teleporting a particle’s information farther than before (which isn’t the same thing, but still). So while it seems like Trek's transporter conundrum has never had a satisfying resolution, we thought we’d take a renewed crack at it.

To be clear, our purpose isn’t to get into the nitty-gritty of the science of the transporter. After all, if we could figure out exactly how a transporter works, we could build one. Instead we’ll touch on it only when the science becomes relevant, but—as was the case in our discussion of time travel in Trek—we’ll focus mostly on the transporter’s effects. And those effects have some interesting consequences. After reviewing the evidence, in fact, there might even be some hope that transport isn’t a death sentence and that “beam me up, Scotty” were not Kirk’s famous last words. (Kirk never said those exact words on the show, of course, but you get the idea).

The transporter from Star Trek's original pilot episode, "The Cage."
Enlarge/ The transporter from Star Trek's original pilot episode, "The Cage."

CBS/Paramount

Establishing a lock

Trek has always depicted characters who are hesitant to use the transporter, from Dr. McCoy to the entire crew of Enterprise. "You’re always on the side of, 'those guys are just silly, you gotta trust the future!'" said Jordan Hoffman, a film critic and host of Engage: The Official Star Trek Podcast. "We trust the warp engines and all the other high tech of Star Trek, so why wouldn’t [we] trust the transporter?"

Hoffman points out the first work to express real doubt about the continuity of personhood was the novel Spock Must Die by James Blish, which "played coy" about whether it's really you on the other end of the transporter. To address the questions this raised, a good place to start is by looking at what the transporter actually does.

According to the Star Trek: The Next Generation Technical Manual, when a person steps onto the transporter pad, the computer uses “molecular imaging scanners” to scan his or her body, before the person is converted into a “subatomically debonded matter stream.” In other words, a crew member is taken apart piece by piece, breaking apart the bonds between individual atoms. Then, particles are streamed into a “pattern buffer," where they remain briefly before being sent to their destination.

CBS/Pocket Books

This sounds an awful lot like death. In fact, it’s even more death-y than conventional death where, after the body’s processes have stopped, the body slowly decomposes. The effect is the same—the pieces of you come apart—the transporter’s just a lot more efficient at it.

Once the matter stream arrives at its destination, the person is somehow “rematerialized” or put back together. While the transporter tends to use the person’s atoms to reconstruct a human, it really doesn’t have to. The machine could use totally different atoms, and the effect would be exactly the same.

In fact, in the Deep Space Nine episode “Our Man Bashir," Captain Sisko and a few other officers are nearly lost during a transporter accident. They beam out from their sabotaged runabout at the last second, but the transporter malfunctions and their patterns must be sent into the station’s computer somehow to save them. Their physical bodies are saved as holographic characters in Dr. Bashir’s holosuite program. Later in the episode, they’re reconstituted using the patterns stored in the holodeck—almost certainly with entirely new atoms.

That sounds an awful lot like a copy, like a new person. If the transporter is just scanning your data and creating an identical copy somewhere else, then by any reasonable definition, the original person is dead. By analogy, consider a car model. Many cars are produced by the same manufacturer, all from the same design. There’s no way to tell these cars apart, but they’re not the same car.

If that’s the case and the transporter is really a suicide-and-copy machine, then Star Trek’s bright and optimistic future might not be the rosy place we always thought it was. Of course, there’s more to the story than that. For one thing, some might argue this is just semantics. What’s the difference between it being “you” and “not-you” if you’ve passed through the "subatomically debonded" transporter either way?

Kirk, Spock, and McCoy beam down.
Enlarge/ Kirk, Spock, and McCoy beam down.

CBS

Measure of a man (or other lifeform)

This particular technicality opens a philosophical can of “gagh,” which is beyond the scope of this article to fully address and may even be partially subjective (and thus fundamentally unresolvable). For one thing, our bodies grow and change over the course of our lives. Cells multiply, die, and are replaced. Even the brain is no exception.

“There is plenty of change in the brain during development, though birth of new neurons seem to be pretty much restricted to being produced in the dentate gyrus after birth,” Patricia Churchland, neuro-philosopher with the University of California, San Diego, told Ars.  “But there is pruning back (especially in early adolescence), as well as massive sprouting of the neurons you are born with.”

This makes a person a bit like a paintbrush whose head and whose handle will both be replaced at different times. Is it still the same brush? While the brain is a bit more complex than that, there certainly is quite a bit of overhauling going on across a person’s life, according to Churchland,

“The brain grows about [five times] from birth to adolescence. It makes about a million synapses per second in the first two years after birth," she said. "In early development, a child can lose a whole hemisphere without being changed into a new person. Later in development, lesions can have a greater effect on personality, mobility and cognition, depending on the location of the lesion.”

But at least in everyday language, we still consider ourselves to be the same person from birth to death. And whether or not that’s a valid standard by which to consider oneself the same person, for our purposes, we’ll use this standard of everyday language. So, the question we’re really asking is, “Is a transported person still the same person, to the extent that we’re the same people throughout our lives?” This gives us a clearer criterion on which to assess the question of the transporter.

There’s another, more famous version of the paintbrush example: a thought experiment known as the Ship of Theseus. Theseus wants to keep his ship in tip-top shape, so whenever a board rots, he replaces it with a new one and keeps doing so until none of the original planks remain. Is it still the same ship? By our standards, it clearly is. The pieces have been replaced, but there was a continuity in the ship’s structure between them.

If, however, we destroy the ship but mail its blueprints somewhere else and then build a new, identical ship, it’s not the same ship. It’s a separate ship built from the same blueprints. It doesn’t even matter whether you use the same planks or not. So where does the transporter fit in, again?

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An American City Where the Government Barely Exists

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On Woodward Avenue in Highland Park, Michigan, a historical marker stands in front of a derelict industrial building. It reads, “Here at his Highland Park Plant, Henry Ford in 1913 began the mass production of automobiles on a moving assembly line...Mass production soon moved from here to all phases of American industry and set the pattern of abundance for 20th Century living.”

In the 21st century, however, that “pattern of abundance” is absent in Highland Park, a three-square-mile city nestled in the middle of the much-larger Detroit that has become one of the most economically depressed places in America. The list of difficulties it faces is uniquely long and dire.

The city, which reached its peak population of nearly 53,000 in the 1930s, is home to just over 10,000 residents today. Its industrial base eroded with the departure of Ford and later Chrysler. Highland Park’s last high school closed in 2015, and the system is under emergency financial management. Like Detroit, many Highland Park residents have endured water shutoffs, but with far less media attention. In 2011, DTE Energy repossessed around 1,400 residential street lights, literally removing them from the ground because of a $4 million unpaid bill.

Two people wait for the bus next to the historic Highland Park Ford Plant on Woodward Avenue in Highland Park, Michigan. Credit: Ali Lapetina

The city itself was under emergency financial management for nine years beginning in 2000— the longest duration of any city in Michigan—and a city administrator, reporting to the state’s Treasury Department, now oversees its finances. But after all these years, the budget is still perilously uncertain due to a $26 million lawsuit filed by the city of Detroit, which claims that Highland Park hasn’t paid its water bills (while, ironically, under emergency financial management) after closing its treatment plant and switching over to Detroit’s water system.

Crime, blight, and poverty are all entangled in this mess, both cause and consequence of a gutted school system, absence of streetlights, and an inability to provide anything beyond the most basic services.

“We’re providing good services as best we can,” Mayor Hubert Yopp says, “but at this point, because of our minimal budget, we can’t afford the equipment we need to do a better job.”

Highland Park’s government, in other words, seems to barely exist. When the lawsuit filed by the city of Detroit was first announced, there was talk that the city of Highland Park might dissolve entirely. And until the court case is resolved, there isn’t much the mayor can actively do. He does have people training block club presidents in grant writing and rebates for things like home repairs. He also had the Tax Increment Financing Authority Board of Directors create a long-term plan for the city.

A view into where the old Highland Park Community High School stood before it was demolished, off Woodward Avenue in Highland Park. Credit: Ali Lapetina

But Highland Park residents have problems that need to be addressed immediately. Though they understand the state of their cash-strapped city, they’re impatient. So they’re providing for themselves and community what the city cannot, by dreaming up impossibly ambitious projects.

They just wish the city would dream alongside them.


No one exemplifies this attitude more than Shamayim Harris. From the porch of her house on Avalon Street, you can see construction crews renovating the interiors of shipping containers on an adjacent lot, and adding geothermal heating and cooling systems to a house halfway down the block. About a decade ago, the block was full of blight—now, there’s life.

Harris, a 51-year-old Highland Park native and a reserve officer with the Highland Park Police Department, is an imposing-looking African American woman with broad-shoulders and an angular jaw. She’s known by everyone as “Mama Shu” and either hugs or waves to anyone who passes by her house.

She’s also the “mama” of the block—Harris owns 29 properties on Avalon Street, which she’s in the process of converting into the holistic and sustainable Avalon Village. “The whole thing, everything, is connected together and here to uplift, serve, and cater to the community,” Harris says.

Shamayim Harris on her porch in Highland Park. Credit: Ali Lapetina

The initial shipping containers will become the Goddess Marketplace, a pop-up retail space for women entrepreneurs to sell their goods. The house under renovation will become the Homework House, an after-school center for children, where they’ll have access to a meal, tutors, a computer lab, and showers. Harris calls it “a home before they get home.”

There will also be basketball courts, a park, a wellness center, a greenhouse, and a vegetarian cafe.

For years Harris had been eyeing the blighted Avalon Street, wanting to fix it up somehow, but not having the means to do it. In 2007, her two-year-old son Jakobi was killed in an automobile hit and run. The tragedy seemed to unleash something in her, and ever since, she’s pursued Avalon Village with an unrelenting zeal.

Six months after her son’s death, one of the houses went up for sale for $3,000 and she bought it with some meager savings, a tax income check, and a loan from a friend. For a time, Harris and her daughter slept on a mattress on the floor in the unfurnished house that didn’t have heat or running water.

Mama Shu’s house on Avalon Street in Highland Park. Credit: Ali Lapetina

Even during the darkest days, Harris says, “Doubt never crept in...After my son died, I was like, ‘I’m doing this. Nothing can hold me back.’ I wasn’t afraid of anything because that was the worst fear I ever had.”

Just last year Harris started getting attention from donors and national media outlets. The Big Sun Foundation gave her a $100,000 grant. A successful crowdfunding campaign raised $243,690. She was even a guest on The Ellen DeGeneres Show where she was gifted a Cocoon9 home valued at $100,000 slated to be the village’s “city hall.”

Mayor Yopp—who is serving his second non-consecutive term after losing re-election in 2012, but winning in 2016—says he’s “proud of what she’s doing.” And on the whole, Harris feels supported by the city. But she’s still a little bitter about one incident.

In 2014, Harris erected a solar-powered street light in Avalon Village’s Jakobi Ra Park—the first residential street light installed by the Highland Park-based Soulardarity. Though she had been cleaning up the lot for eight years, she didn’t actually own it when the light was installed. The city tabled her request to purchase the lot for a year before selling it to her, but also fined her $1,000.

“It just seemed backwards to me,” Harris says. “This whole city doesn’t have lights, and we figured out how to get one and got in trouble for it.”

A similar ambivalence about the mayor and his government was expressed by many Highland Park residents, who feel the city is taking some positive steps, but, as with Avalon Village’s solar-powered street light, missing easy wins along the way.


In appearance and background, Jackson Koeppel couldn’t be more different than Mama Shu. Koeppel, who grew up in Manhattan, is a bony white man in his mid-20s. His father wrote history books and his mother was a music publicist.

“I come from a high degree of class privilege,” Koeppel admits.

But he’s as dedicated to Highland Park as anyone. After dropping out of college, he protested mountaintop removal in West Virginia, and eventually came to Highland Park through a Green Economy Leadership Training program. He soon fell in love with the ingenuity and resilience of its people.

After extensive conversations with residents, in 2012 he founded Soulardarity. The democratic, membership-based nonprofit has installed six street lights so far, which can come with a suite of functions like brightening as the day fades and a mesh network router that both connects to other lights and provides internet. The lights are also not connected to the power grid and remain on during outages—a feature which matters to residents who had their lights taken away.

McGregor Public Library, a permanently closed library off Woodward Avenue in Highland Park. Credit: Ali Lapetina

But Koeppel and Soulardarity made an important realization in the five years from when they installed their first street light to today: It’s incredibly difficult to scale a membership model. They need a city-wide contract to build the lights to illuminate all of Highland Park.

That’s why Soulardarity made a proposal to install 1,000 of them, which would make Highland Park the first U.S. city completely lit with solar lights. Citing a feasibility study his organization did with the Cooperation Group, Koeppel claims solar lights will save the city millions of dollars in the long term from reduced energy and maintenance bills. But because the city would have to rebuild its light infrastructure anyway, the difference in upfront cost would be negligible—$5.8 million versus $5.7 million.

Mayor Yopp says the city’s lights were repossessed because they had to drastically reduce their monthly lighting bills from about $90,000 to $15,000. Given the uncertainty with the water lawsuit, he adds, “The current budget cannot afford [Koeppel’s] prices.”

Mayor Hubert Yopp in his office. Credit: Ali Lapetina

But because they’re a green energy nonprofit, Koeppel says it’s possible to reduce the upfront price tag through rebates and grants, and wants to work with the city to raise those funds. But to secure money from funders, his organization needs some form of verbal or written support from the city. It hasn’t come.

“What I hear our members saying is that they get it—they understand the city’s capacity is strapped,” Koeppel says. “But that’s not good enough. We want to work with the city in problem solving
We feel they can create support structures and encourage innovation instead of saying, ‘We don’t have time for that right now.’”


On Buena Vista, a street so potholed it’s nearly gravel, a successful crowdfunding campaign raised more than $10,000 for another Soulardarity street light on the site of a former elementary school. It’s one of the first steps, after cleaning up dozens of tires and a veritable forest of trees and weeds, in transforming the abandoned Thompson Elementary School into Parker Village, another mini-city rooted in technology and renewable energy.

Juan Shannon, founder of Parker Village, was moved after seeing Midtown Detroit’s Green Garage, a business incubator that incorporates green building design into practically every feature. But unlike with Avalon Village, you have to close your eyes to see the finished product at Parker Village.

The intersection of Buena Vista Street and Second Ave in Highland Park.

Shannon’s plan calls for an aquaponics garden and garden cafe in the playground, an electric vehicle charging station, a state-of-the-art event center, STEAM lab, coworking space, and offices for his entertainment company, Modern Tribe.

The elementary school was never secured after closing and scrappers gutted the building. But that’s not a problem for Shannon, who would have to redo all the plumbing and electrical because of his plans to build solar panels on the roof, radiant floors inside to disperse heat, and a recycled-water plumbing system that pipes it back into the irrigation.

Though he’ll eventually need to put millions of dollars into the building, given the progress Harris has made with her village, who’s to say Shannon can’t eventually do the same with his. And he’s not waiting on the city for financial support.

“Highland Park is going through its own problems,” Shannon says, “so we’re not really pulling on them to help us get started. But they’ve been supportive, come to a couple of chats and events I’ve had on ground.”

Aaron’s Jewelry and Loan, a pawn shop off of Woodward Avenue in Highland Park. Credit: Ali Lapetina

Robert Onnes, however, has some real beef with the city.

The middle-aged New Zealander first took up metal sculpting in 2005 after a career in electrical engineering. He sold some large sculptures and didn’t need the 10-year window he gave himself to be a successful artist, but felt hampered by the lack of affordable studio space in his country.

“I lived in a country with phenomenally expensive real-estate, like San Francisco,” he says. “Moving to a city at opposite end of the spectrum made sense to me.”

So Robert and his wife moved to Detroit in 2012 after reading about its arts scene in the Economist.

“You only get one life, you gotta make it work,” Onnes says. “You don’t want to be sitting on your deathbed thinking, ‘I should have done that.’”

While looking for a small personal studio, he ended up buying a 23,000-square-foot former stamping plant in Highland Park on Midland Street, which can be located by its hand-drawn sign off Hamilton Street. Now 333 Midland, it’s a gallery and studio space for 20 artists of various mediums.

Onnes says at first relations were fine with the city. For a time, he had to personally go to city hall and remind them to send water bills. “We had a lot of freedom up until we came to their notice,” Onnes says. “We pretended they weren’t there and that worked fine for us.”

Then earlier this year, he got a letter saying 333 Midland wasn’t up to code and it would have to cease operations immediately. He took care of the minor matters the fire marshall requested, like installing exit signs and extra fire extinguishers. But he still can’t get a clear answer from the building inspector about what else needs to be taken care of. This past July, Highland Park reinstated its Building Department for the first time in 15 years.

Onnes thinks Highland Park is missing out on a huge opportunity, citing a recent report from Detroit Future City, a strategic planning organization, which proposes ways to adaptively reuse the city’s substantial vacant industrial buildings. The arts features heavily in its recommendations. Again, it seems to be a case of the city getting in its own way.

“Highland Park is incredibly rich in people with big ideas, huge commitment, and the creativity to make these ideas happen,” Koeppel says.

They just need the city to come along for the ride.

This feature is part of Splinter’s project to recruit local, embedded reporters, essayists, and photographers across the country. Read more here. 

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Modern Humans and Neanderthals May Be More Similar Than We Imagined

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When the skull of the child was first discovered, it raised more questions than answers. Although it was nearly 50,000 years old, unearthed deep within the Sidrón limestone caves of Asturias, Spain, it could easily be mistaken for that of a modern-day youth. The archaeologists who later examined it wanted to know: What was the story of this young Neanderthal? And how similar was he to today’s young Homo sapiens?

As the skeleton’s additional bones began coming to light one by one, the picture came into focus. “When the first remains of the juvenile skeleton started to appear,” says Luis Rios, a paleontologist at Madrid’s Museo Nacional de Ciencias Naturales and a coauthor on a just-published study in the journal Science, “we realized that it was a very interesting skeleton.”

The reason the skeleton was so compelling to researchers was twofold. First, as a child skeleton, the specimen offered a window into how Neanderthals grew and developed into adults, which researchers could then compare against modern Homo sapiens. Second, the unusually pristine condition of the jawbone and teeth made it possible to draw a precise estimate of the juvenile’s age at the time of death.

“Dental development is very important in human evolution and in primates,” said Antonio Rosas, the museum’s chair of paleoanthropology and lead author on the study, during a press conference on Wednesday. “And also in establishing the chronological age—that is, the age of the individual in years or days and months, or in an absolute time.”

Through an analysis of naturally occurring markings on the juvenile’s first left upper molar, Rosas and his coauthors concluded that the child had almost certainly died between the ages of 7.61 and 7.78 years. While DNA testing was inconclusive, canine tooth size and general bone robustness indicate that he was also male. Further findings, Rosas says, suggest that humans may not be as distinct from Neanderthals as we often tell ourselves—with two key exceptions.

Antonio Rosas inside the El SidrĂłn cave complex. (Joan Costa-CSIC Communication)

It was over 23 years ago that a band of spelunkers in northern Spain chanced upon a cache of Neanderthal skeletons, 13 in all, in a part of the Sidrón cave complex now known as the Galería del Osario: the Tunnel of Bones. Comprising several adult males, several adolescent males, several adult females and several infants, the 49,000-year-old collection whetted the appetites of evolutionary scientists worldwide. By now, 2,500 distinct bones have been unearthed in the region—an incredible windfall for the international scientific community.

As more and more of the child’s skeleton was unearthed, the fullness of the skeleton became apparent to Rosas and his team. Ultimately, Rios says, “we were able to approach bone maturation besides dental maturation. The initial motivation for the work was the study of growth and maturation, but we kept adding more and more pieces, until the excavation finished and we had a very complete Neanderthal skeleton.”

The team performed a full examination of the skeleton in order to contrast the stages of growth in the Neanderthal child with the equivalent stages of growth in Homo sapiens. What they found was that the Neanderthal was nearly indistinguishable from Homo sapiens in the degree to which its bones had developed. From hands to knees, says Rosas, “the general pattern of growth is very similar to that of modern humans.”

However, his team did observe two important points of divergence—which could lend insight into how Neanderthals developed and aged. The first was in the spinal column. CT scans of the Neanderthal’s spine revealed that certain vertebrae in the boy’s backbone had not yet fused; those of a modern human child would have fused by age 5 or 6.

Second, inspection of the cranium—which houses the brain—implied that brain development in Neanderthals may have been a slightly more protracted process than in Homo sapiens. The endocranial volume of the specimen was about 87.5 percent of the average adult Neanderthal’s, the team reports. By contrast, for a modern 7-year-old human, the brain is typically 95 percent of the way to its adult size.

(Left to right) Coauthors Antonio GarcĂ­a-Tabernero, Antonio Rosas and Luis RĂ­os beside the Neanderthal child’s skeleton. (AndrĂ©s DĂ­az-CSIC Communication)

While the findings are intriguing, results that rely on a single specimen should be taken with a very large grain of salt, says University of Zurich paleoanthropologist Christoph Zollikofer. Comparing this Neanderthal’s brain size against the adult average for the whole of the Neanderthal species—as opposed to its own adult brain size, which we can never know since it died as a juvenile—is bound to result in shaky conclusions.

It could well be the case that this specimen “is just a normal kid with normal [Homo sapiens-like] brain growth,” Zollikofer says.

Rosas acknowledges the limitations inherent in this kind of study. “It’s a problem that pervades the fossil record, that sometimes conclusions rely on few individuals,” he says. Nevertheless, he maintains that such work is essential to the slow but steady progress of evolutionary research. In future years, he says, “we will try to incorporate other fossils, and later juvenile stages,” to help round out the picture.

For now, Rosas views this research as one more step along the path toward a fuller understanding of humanity’s rich evolutionary history. “We thought that our way of growing was unique to our species,” he says. Turns out, we Homo sapiens may be a lot closer to our past than any of us bargained for.

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LimeSDR Mini – An open, full-duplex, USB stick radio for femtocells and more

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A few years ago, we saw the rise of software-defined radios with the HackRF One and the extraordinarily popular RTL-SDR USB TV tuner dongle. It’s been a few years, and technology is on a never-ending upwards crawl to smaller, cheaper, and more powerful widgets. Now, some of that innovation is making it to the world of software-defined radio. The LimeSDR Mini is out, and it’s the cheapest and most capable software defined radio yet. It’s available through a Crowd Supply campaign, with units shipping around the beginning of next year.

The specs for the LimeSDR mini are quite good, even when compared to kilobuck units from Ettus Research. The frequency range for the LimeSDR Mini is 10 MHz – 3.5 GHz, bandwidth is 30.72 MHz, with a 12-bit sample depth and 30.72 MSPS sample rate. The interface is USB 3.0 (the connector is male, and soldered to the board, but USB extension cables exist), and the LimeSDR is full duplex. That last bit is huge — the RTL-SDR can’t transmit at all, and even the HackRF is only half duplex. This enormous capability is thanks to the field programmable RF transceiver found in all of the LimeSDR boards. We first saw these a year or so ago, and now these boards are heading into the hands of hackers. Someone’s even building a femtocell out of a Lime board.

The major selling point for the LimeSDR is, of course, the price. The ‘early bird’ rewards for the Crowd Supply campaign disappeared quickly at $99, but there are still plenty available at $139. This is very inexpensive and very fun — on the Crowd Supply page, you can see a demo of a LimeSDR mini set up as an LTE base station, streaming video between two mobile phones. These are the golden days of hobbyist SDR.

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Building multiplayer games with socket.io and HTML5 Canvas

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I've been building crappy hobby games on and off for my whole coding life. One of my very first apps was a Visual Basic game - I was in primary school, around grade 3 or 4 - where you had to click on a picture of a schoolteacher as she moved around the screen. As I was teaching myself to code properly, I built a few half-finishedroguelikes in Python. Most recently, in some of the downtime of my dev job, I built a tetris-like game and an asteroids clone with javascript and Matter.js. So after a couple of weekends playing around with socket.io, when I'd finished the tutorial and built a janky little app with what I'd learned, it was a natural step to try and build a game with it. Should be easy, right?

Before I started, I made a deliberate choice not to read up on writing netcode for online games. I suspected (rightly, as it turned out) that there were some rakes in the grass here that I ought to encounter as a learning experience. I had a few rough ideas about how an online game might work, and some examples: agar.io, slither.io, and TagPro. I knew how to get socket.io to pass messages really quickly between a Node.js server and a clientside script. Enough to get going with!

Step One: boxes in space

My first question: what was the simplest MVP I could build in the "websocket-based online game" space? Forget realistic physics with Matter.js, forget player death, scoring, and anything else game-like. I started with a simpler goal. I wanted to have a little colourful box on a screen that each client could move around with arrow keys. Here's as far as I got. Here's a rough outline about how this app functioned.

(1) There's a Node.js server and a bunch of clients that talk to it via socket.io

(2) When a client connects, it registers a player on the server with a unique ID (same as the socket's unique ID)

(3) All of the game logic and game state lives on the server, which ticks every 3 0ms. Each tick does two things: first, move all the players around based on their current velocity; second, emit the full game state to each client as a big js object of players and coordinates

(4) The server listens to 'up' 'down' 'left' and 'right' events, which are emitted by each client

(5) The client does only two things: listen for key events on the page so they can be emitted to the server, and listen for game state messages from the server so it can re-draw the canvas with the players' new positions

I was pretty optimistic about my progress thus far. The app worked! When I had my local server running, I could open a bunch of different tabs and move all the little boxes around. My only reservations - besides the fact that there was no game there yet - were the lack of any max room size/matchmaking logic server-side, and the fact that the server didn't stop ticking when all the players disconnected. I decided I'd fix these issues on the way to turning my MVP into an actual game.

Step Two: scary snakes

As far as I was concerned, I'd validated my initial assumptions about how easy it would be to build a simple game with Node.js and websockets. Just pop a game engine up on the server, get the clients to emit events and listen for game state updates, and draw the game state locally with HTML5 Canvas. Just as easy as building a single-player game, except that one chunk of the code had to live on a server. I had not yet tried running any of this code in production.

My "actual game" idea was multiplayer Snake: each client would control a snake that could move in four directions at a constant speed. Running into your own tail or another snake would reset your length to zero, and eating a colourful dot would increase your length by one. Sounds fun, right? It would be kind of like slither.io, except more true to the simpler, four-direction classic snake game.

So I got coding. Instead of a coordinate pair, I gave each player in my global players object an array of coordinate pairs: the squares in a snake body. Moving the snakes simply involved adding one square in the right direction and removing the oldest square. I implemented player collision by checking if the square I was about to place had the same coordinates of any other square in the game. As an intermediate step, I left out the snake food and simply increased the length of each snake by one every hundred or so ticks. And after fixing a few annoying bugs, it worked!

Finally I had something I could show to other people. I'd just pop it on Heroku, link it to my friends and Hacker News, and bask in the admiration. Right? Of course not. After cleaning up the inevitable deployment hiccups - Object.values wasn't supported in Heroku's default node version, and I'd hardcoded the express port rather than relying on the env var Heroku sets - I was horrified by how laggy my game was. What had been a smooth framerate running locally was unplayably choppy in production. What was wrong?

I tried speeding up the server tick rate to 15ms or 20ms. I tried slowing it down to 80ms. Apart from making the gameplay uncomfortably fast or uncomfortably slow, this didn't affect the lag at all. The websocket messages were just not flowing smoothly enough from the server to the client. While the server was ticking away at 30ms, the gaps between the game update messages oscillated between 5ms and 1000ms. I had just learned a very important lesson about making online games: for acceptable performance, you must run the game on the client-side as well as the server-side.

Step Three: client-side snakes

At least this problem had an easy fix. I extracted my game code into a module and served it on the client-side as well as on my Node.js server. (Okay, I just copy-pasted the game code into my client.js. But I did end up extracting it later.) I ran both instances of the game at the same tickrate, and made my client replace its own global game state object with the server's whenever the server emitted a game state update. This was more or less a success. When I deployed the code and fired up a client, my snake moved a lot more smoothly. There was the occasional jitter at the head of the snake as my client synced up with the server, but at least it felt like I was playing an actual game.

However, as soon as I started inputting commands, the problems began to appear. If I made a couple of quick turns, my whole snake would sometimes jerk sideways by a block or two - my server-side code had turned me a couple of ticks later than my client-side code did. And sometimes my snake would appear to dodge an obstacle before snapping back to hit the obstacle and lose all its length, as the server decided that I had not dodged in time after all. I linked the game to my brother. "Why is it so laggy?" he asked. Why, indeed.

I made an abortive stab at a hail-mary solution: as well as syncing up the client-side state with the server state on update, I would also emit updates to the server and have it sync up with the client. This two-way syncing was of course a total disaster. While the game was marginally less laggy as a single player, having two or more snakes led to even more snapping and teleportation as each client pulled the server apart between them. Unplayable. Here's the final version of my snake game, before I abandoned it.

Step Four: if you can't win, cheat

At this point I was feeling like I'd stepped on enough rakes and it was about time to go to the experts. I read a couple of articles about calculating velocity deltas, interpolating frames, and other very clever ways of predicting the next game state. As I read, it began to seem a lot less like a fun hobby project and a lot more like work. As a last try, I played a few games of slither.io and TagPro in order to have a peek at their code and network communications. And I noticed something interesting. Those games had a similar physics-y feel to them, as if you were moving a heavy object on ice. Top speed was reasonably fast - especially in TagPro - but acceleration was slow. Very different from my snake game, where you could change your direction ninety degrees with a single keypress.

For the first time, I began to suspect that this might be strategic. In a fast-acceleration game, a few hundred ms gap between the server and the client will cause your character to teleport large distances around the screen. But in a slow-acceleration game, the same hundred ms gap might cause your character to teleport a couple of pixels. The few seconds it takes to convince your character to change direction gives the server and client lots of time to agree on where your character should be.

I decided to return to my original idea: single blocks moving around the screen. This time, I copied the slow-acceleration style of successful online games. And at long last, I had something that was playable! If you were watching closely, you would still notice that changing direction was a bit slower than it should be. But the teleportation was totally gone.

I mitigated the slight lag by copying another trick from slither.io. That game has slow acceleration, but your snake's eyes will immediately rotate to point the direction you're going as soon as you hit a key. This trick of giving the player instant feedback - even if the actual character movement is delayed - makes a surprising psychological difference. By painting a black bar at the direction of the most recent keypress, I made my game feel much less laggy.

Wrap-up

So where's my game at now? It still looks ugly, but it's a functional vaguely-pirate themed game where you sail around collecting doubloons before everyone else can. Here's the repo and here's the game. The biggest remaining problem is the framerate, which is painfully low. The next step is probably some kind of interpolation on the client-side to smooth the game out. What did I learn?

(1) Extract your game code into a module. Run it client-side and server-side at the same time and the same tickrate

(2) Make your server-side game state the single source of truth that your clients all update to. Broadcast game state updates every tick

(3) Pick your game mechanics carefully to accommodate laggy updates. Slow acceleration is your friend

(4) Give the player some kind of immediate client-side feedback when they press a key

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Parallel processing with Unix tools

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There are various ways to use parallel processing in UNIX:
  • piping
    An often under appreciated idea in the unix pipe model is that the components of the pipe run in parallel. This is a key advantage leveraged when combining simple commands that do "one thing well"
  • split -n, xargs -P, parallel
    Note programs that are invoked in parallel by these, need to output atomically for each item processed, which the GNU coreutils are careful to do for factor and sha*sum, etc. Generally commands that use stdio for output can be wrapped with the `stdbuf -oL` command to avoid intermixing lines from parallel invocations
  • implicit threading
    This goes against the unix model somewhat and definitely adds internal complexity to those tools. The advantages can be less data copying overhead, and simpler usage, though its use needs to be carefully considered. A disadvantage is that one loses the ability to easily distribute commands to separate systems. Examples are GNU sort(1) and turbo-linecount
The examples below will compare the above methods for implementing multi-processing, for the function of counting lines in a file.

First of all let's generate some test data. We use both long and short lines to compare the overhead of the various methods compared to the core cost of the function being performed:

$ seq 100000000 > lines.txt  # 100M lines
$ yes $(yes longline | head -n9) | head -n10000000 > ~/long-lines.txt  # 10M lines

We'll also define the add() { paste -d+ -s | bc; } helper function to add a list of numbers.

Note the following runs were done against cached files, and thus not I/O bound. Therefore we limit the number of processes in parallel to $(nproc), though you would generally benefit to raising that if your jobs are waiting on network or disk etc.

wc -l

We'll use this command to count lines for most methods, so here is the base non multi-processing performance for comparison:
$ time wc -l lines.txt
real	0m0.559s
user	0m0.399s
sys	0m0.157s

$ time wc -l long-lines.txt
real	0m0.263s
user	0m0.102s
sys	0m0.158s
Note the distro version (v8.25) not being compiled with --march makes a significant difference, but only for the short line case. We'll not use the distro version in the following tests.
$ time fedora-25-wc -l lines.txt
real	0m1.039s
user	0m0.900s
sys	0m0.134s

turbo-linecount

turbo-linecount is an example of multi-threaded processing of a file.
time tlc lines.txt
real	0m0.536s  # third fastest
user	0m1.906s  # but a lot less efficient
sys	0m0.100s

time tlc long-lines.txt
real	0m0.146s  # second fastest
user	0m0.336s  # though less efficient
sys	0m0.110s

split -n

Note using -n alone is not enough to parallelize. For example this will run serially with each chunk, because since --filter may write files, the -n pertains to the number of files to split into rather than the number to process in parallel.
$ time split -n$(nproc) --filter='wc -l' lines.txt | add
real	0m0.743s
user	0m0.495s
sys	0m0.702s

$ time split -n$(nproc) --filter='wc -l' long-lines.txt | add
real	0m0.540s
user	0m0.155s
sys	0m0.693s
You can either run multiple invocations of split in parallel on separate portions of the file like:
$ time for i in $(seq $(nproc)); do
    split -n$i/$(nproc) lines.txt | wc -l&
  done | add
real	0m0.432s  # second fastest

$ time for i in $(seq $(nproc)); do
    split -n$i/$(nproc) long-lines.txt | wc -l&
  done | add
real	0m0.266s  # third fastest
Or split can do parallel mode using round robin on each line, but that's huge overhead in this case. (Note also the -u option significant with -nr):
$ time split -nr/$(nproc) --filter='wc -l' lines.txt | add
real	0m4.773s
user	0m5.678s
sys	0m1.464s

$ time split -nr/$(nproc) --filter='wc -l' long-lines.txt | add
real	0m1.121s  # significantly less overhead for longer lines
user	0m0.927s
sys	0m1.339s
Round robin would only be useful when the processing per item is significant.

parallel

Parallel isn't well suited to processing a large single file, rather focusing on distributing multiple files to commands. It can't efficiently split to light weight processing if reading sequentially from pipe:
$ time parallel --will-cite --block=200M --pipe 'wc -l' < lines.txt | add
real	0m1.863s
user	0m1.192s
sys	0m2.542s
We can use parallel(1) to drive split similarly to the for loop construct above but it's a little awkward and slower, but does demonstrate the flexibility of the parallel(1) tool.
$ time parallel --will-cite --plus 'split -n{%}/{##} {1} | wc -l' \
       ::: $(yes lines.txt | head -n$(nproc)) | add
real	0m0.656s
user	0m0.949s
sys	0m0.944s

xargs -P

Like parallel, xargs is designed to distribute separate files to commands, and with the -P option can do so in parallel. If you have a large file then it may be beneficial to presplit it, which could also help with I/O bottlenecks if the pieces were placed on separate devices:
split -d -n l/$(nproc) lines.txt l.
Those pieces can then be processed in parallel like:
$ time find -maxdepth 1 -name 'l.*' |
  xargs -P$(nproc) -n1 wc -l | cut -f1 -d' ' | add
real	0m0.267s  # fastest
user	0m0.760s
sys	0m0.262s

$ time find -maxdepth 1 -name 'll.*' |
  xargs -P$(nproc) -n1 wc -l | cut -f1 -d' ' | add
real	0m0.131s  # fastest
user	0m0.251s
sys	0m0.233s
If your file sizes are unrelated to the number of processors then you will probably want to adjust -n1 to batch together more files to reduce the number of processes run in total. Note you should always specify -n with -P to avoid xargs accumulating too many input items, thus impacting the parallelism of the processes it runs. ') //-->
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Post a boarding pass on Facebook, get your account stolen

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📆 16. 8. 2017📂 boarding pass, barcode, password reset

Holiday time is in full swing. When you want to brag about your final destination, be careful of what you post on Facebook and Instagram. Leave your boarding passes (and other barcodes) for yourself (and get a shredder).

I've known Petr Måra for few years now, he's a nice guy. He's a speaker, trainer, video blogger, and deploys iOS & macOS wherever possible. And also loves to travel. He and his wife went to Hong Kong to celebrate her birthday in May 2016 but Petr didn't say for how long they'd enjoy the city. And of course I had to know. It was this moment when I'd noticed that there's a booking reference YJVFKG and some other barcode on boarding passes posted by Petr on Instagram before their departure. You better not publish your booking reference or any other codes or barcodes from your boarding passes or any tickets in general.

British Airways boarding pass

Detail of the picture Petr MĂĄra has posted

The flight from London takes almost 12 hours, so just for five days? To find Petr's departure from Hong Kong, it was enough to go to British Airways website and enter the booking reference in the right input field. After submitting the reference code I learned, among other things, that Petr had all the required data correctly filled in. No wonder, he was already in Hong Kong. And then there was this red button View or change details. You know, you see a red button, you have to click it. So I did.

British Airways login form

Airline login page

Petr's advance information is complete

All data is complete

The airlines wanted to verify that it was mePetr trying to change the details. I could enter his passport number but I didn't have it (yet), or date of birth. Petr has his birthday on his Facebook profile, it's published in Business Register or Trade Register of the Czech Republic, too. Your birthday is fairly public information, it's also reflected in tax id or VAT number of tradesmen and freelancers in here, it's not a secret.

Petr Måra's details

Petr's details

Finally, here's the passport number! And I can even change it. Cool, I can make Petr's wife birthday celebration in Hong Kong a bit longer. Just enter the passport number of an internationally wanted criminal or something.

I didn't change a thing and reported everything to Petr. I also apologized because I blocked him from accessing the booking page for 24 hours when I tried to guess his wife's birthday. I googled the date later, of course. Huge thanks to Petr for being nice to me! Guessing from his next picture of boarding passes published five months later, he learned a lesson that day – no reference numbers or barcodes fully visible.

You'll find a lot of boarding pass pictures on both Facebook and Instagram. Some travelers try to be smart and blur their names and other details but leave the bar codes just like that. For example this young lady called Anna.

Boarding pass

Random barcode from Instagram

Anna's full name is Anna Ferenčáková, and she was travelling from Prague to Belgrade, Serbia in April 2017. You'll learn it after scanning the barcode from the photo. Barcodes can also be found on “forgotten” boarding passes in aircraft or other locations.

Barcode Scanner screenshot

Scanned bar code

With more and more people using “smart” devices, barcodes from boarding passes can also be found in photos of hands wearing watches. Below is a so called Aztec code from a boarding pass displayed on someone's iWatch. This code contains the same information (or similar) as the old school paper boarding pass. But with a smart watch, you don't need to print your boarding pass, all you have to do is dislocate your hand while trying to scan the code from the app at the gate. The future is here.

Aztec code in a smart watch app on a hand

Aztec code on a smart watch

This hand (and watch) belongs to Stephen Fenech, en route from San Francisco to New York. We know that because again, we have scanned the Aztec code. We can confirm that by reading this article about the pitfalls of using boarding passes with “smart” watch, which – with your wrist – just don't fit into some of the scanners. There's yet another important thing encoded in the Aztec code: a frequent-flyer number. Mr. Fenech's American Airlines frequent flyer account number is 4708760.

Barcode Scanner screenshot

Scanned Aztec code

When searching for boarding passes on Facebook, I found a picture of an Aztec code taken by a man who wished to remain anonymous. He's well known in certain circles, has about 120,000 followers on Twitter, and founded something in Europe and in the United States too. The code in the picture contained his United Airlines frequent flyer number. This airline treats such numbers as a super secret access codes. If they print a frequent flyer number on an official correspondence they print only last 3 digits and the rest is masked, like a password. There was a full number in the Aztec code, of course, so I was thinking of using it to try and hijack that person's account. Because why not, right, it shouldn't be that easy.

So I went to the United Airlines website, selected Forgot password, and entered the name and the number from the scanned Aztec code. What followed were two security questions that were answered within a few seconds: “the first major city that you visited” was the city where this person was born, and “your favorite cold-weather activity” in the Alpine country was not golf. The system correctly recognized that me was, in fact, him and then I could set up a new password for his account. Update August 25: this happened in June 2016, United has since added an additional step in which they require the customer to click a link which was emailed to them to change their password. Seems that nowadays, I'd be able to just trigger such email.

United Airlines password reset page

Creating a new password

I did not set a new password, I wasn't there to cause anyone any trouble. I sent a message to that person, just like I sent one to Petr Måra. He had deleted the picture with the Aztec code from Facebook (it's still on Twitter, though), but he didn't believe I could hijack the account. He thought the website would send a new password to him.

After a brief explanation, he understood. Oh shit, you're right. You could have just changed the password. This is crazy. Yeah, it is. Just because he's uploaded his boarding pass I could steal his account. Maybe there might be a stored payment card for future purchases, or I could make him get stuck somewhere.

Users often publish data that they don't know what they mean. Because at first sight, it's not possible to see what's the data, or what the data is for. Someone might find the data useful for something. In the worst case, it's possible to steal an account. Just be careful with the data you upload or publish. When you're not exactly sure what data is the in the picture or screenshot you want to upload to Facebook, you can just hide the data with a black rectangle or any other favorite shape (just blurring them might not be enough), or maybe just don't publish the data at all. When creating answers for security questions you have to lie. You can “remember” your answers in a password manager, just like your passwords. And don't leave your boarding passes in the aircraft.

This article is based on my talk (in Czech) from a conference organized by CZ domain registry.


Recommended reading

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Why undefined behavior may call a never-called function

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My twitter feed has recently been filled with discussions about the following program
#include <cstdlib>typedefint (*Function)();static Function Do;staticintEraseAll() {return system("rm -rf /");
}voidNeverCalled() {
  Do = EraseAll;  
}intmain() {return Do();
}
that clang compiles to
main:
        movl    $.L.str, %edi
        jmp     system

.L.str:
        .asciz  "rm -rf /"
That is, the compiled program executes “rm -rf /” even though the original program never calls EraseAll!

Clang is allowed to do this – the function pointer Do is initialized to 0 as it is a static variable, and calling 0 invokes undefined behavior – but it may seem strange that the compiler chooses to generate this code. It does, however, follow naturally from how compilers analyze programs...

Eliminating function pointers can give big performance improvements – especially for C++ as virtual functions are generated as function pointers and changing these to direct calls enable optimizations such as inlining. It is in general hard to track the possible pointer values through the code, but it is easy in this program – Do is static and its address is not taken, so the compiler can trivially see all writes to it and determines that Do must have either the value 0 or the value EraseAll (as NeverCalled may have been called from, for example, a global constructor in another file before main is run). The compiler can remove 0 from the set of possible values when processing the call to Do as it would invoke undefined behavior, so the only possible value is EraseAll and the compiler changes

return Do();
to
return EraseAll();

I’m not too happy with taking advantage of undefined behavior in order to eliminate possible pointer values as this has a tendency to affect unrelated code, but there may be good reasons for clang/LLVM doing this (for example, it may be common that devirtualization is prevented as the set of possible pointer values contain a 0 because the compiler finds a spurious pure virtual function).

Update: I wrote a follow-up post discussing a slightly more complex case.

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Casper went to war with popular mattress review site then financed its takeover

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In April 2016, the mattress startup Casper sued three popular mattress review sites, claiming they drove business to Casper competitors without proper disclosure that these mattress brands paid sales commissions to the sites.

The schemes, in Casper’s view, amounted to false advertising and deceptive practices because the sites promoted their reviews as unbiased but did not conspicuously disclose the relationships with the specific mattress makers they were recommending.

In the booming world of online mattress sales, these reviews sites had accumulated massive power — often turning up high in Google search results for general queries like “mattress reviews” or brand-specific ones like “Casper reviews.” And without many showrooms to allow customers to try out these mattresses, online reviews carried even more weight.

As a result of that power, Casper at times engaged with the sites. In 2015, Casper CEO Philip Krim had a months-long email conversation with one of the site’s founders, sounding like he was ready for Casper to play ball.

“Currently you actively endorse a competing product on our review page,” Krim wrote in one email, which was made public in court filings. “What can we do to not have you endorse another product as superior to ours?”

In an email to Recode last year, Krim characterized the conversation as an “effort to figure out how to urge these sites to stop steering away consumers specifically looking for Casper to the copycats,” whom Krim alleged “were paying larger affiliate fees and provided more lucrative compensation structures.”

Casper claimed the practices cost it millions of dollars in potential sales.

In the end, all three reviews companies settled with Casper. But a bizarre thing happened after the settlement with a popular site called Sleepopolis: Casper provided a loan to another mattress reviews company to acquire the site from its previous owners.

A Casper spokesperson says Sleepopolis is run independently of Casper — meaning both as a business and as an editorial entity. It is now owned by a company called JAKK Media that specializes in search engine optimization and operates other reviews sites like MattressClarity.com and SlumberSage.com. A disclosure appears on many of Sleepopolis’ pages.

But the relationship has not been lost on Casper’s competitors or competing review sites, who have been gossiping about it since it was announced earlier this summer.

They wonder what happens if the operators of Sleepopolis default on the Casper loan, giving the mattress company control of the site. Perhaps more importantly, they question why a company of Casper’s stature in the industry — the startup is believed to be the biggest of the so-called “bed-in-a-box” startups, recently raising a $170 million investment led by Target and with its products in Target stores — would risk the perception of impropriety. I have yet to get an answer.

A review on Sleepopolis from 2016 called Casper “an above average ... mattress, but it’s not above average enough. There are simply too many other mattresses available that I find offer better support, comfort, and feel for about the same price (some even less).”

The review linked to four other mattress brands that the previous Sleepopolis owner recommended at the time over Casper. His site appeared to have had commission relationships with at least three of them at the time, but not Casper.

That review appears to be gone. In its place, there’s a new detailed Casper review on Sleepopolis that is marked as being updated this September. A link to it appears on the first page of Google search results for “Casper reviews.”

The review ends on this note:

“Overall my experience with Casper was very positive – the comfort of the mattress definitely stands out from the pack in my mind. With their generous sleep-trial, if the Casper mattress intrigues you, I say go for it!”

The writer then provides a link to Casper’s website — along with a discount code.

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