Last October, Mozilla Corporation
announced that it would end support for
browser plugins
in its Firefox 52 release in order to ensure better browser performance,
security and improved user experience. Because Google Hangouts in Firefox
currently relies on browser plugins to enable video and audio calls, users of
Hangouts will not be able to make audio or video calls in the upcoming Firefox
52 release. Google is actively working to develop a solution that will enable
Hangouts to work in Firefox without a plugin. In the meantime, we recommend you
take the following steps to minimize any future impact before the Firefox 52
release scheduled for
March 7.
Recommended next steps
Using chat on Hangouts will continue to work for Firefox users; however, if you
need to make phone or video calls from Hangouts, we encourage you and your
employees to temporarily switch to one of the supported browsers below:
We will publish a follow-up announcement once we have a fix in place that will
support Hangouts on Firefox again.
Launch Details
Release track:
Launching to both Rapid release and Scheduled release after March 7
Editions:
Affects all G Suite editions using Mozilla Firefox
Rollout pace:
Full rollout (1-3 days for feature visibility)
Impact:
All end users on Mozilla Firefox
Action:
Change management suggested/FYI
More Information
Help Center
Launch release calendar
Launch detail categories
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